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Free webinar - 26th of July
Operating in a highly demanding environment can add extra pressure for companies when talking about building a comprehensive performance measurement framework and activating the right KPIs. Moreover, being able to find relevant benchmarks and compare performance levels with the ones of one’s competitors in the context of a very inhomogeneous industry can be a real challenge for practitioner. 
Key Learning Points:
Identify the industry’s performance level within the electricity utilities;
Enable practitioners to activate new KPIs within their organizations;
Generate added value from a benchmarking initiative.
Main topics covered:
Performance measurement challenges within the Electricity Utilities;
Findings for various functional areas.
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We are inviting you to join us for the upcoming international conference “Strategy and Performance Excellence Conference”, which is taking place in the luxurious Dubai between 7th– 9th of November.

This conference is designed to bring you closer to your business objectives!
Visit our Conference Website!
The Global Performance Audit Unit (GPA Unit) will soon publish the first research report: Global State of Strategy & Performance Management Maturity. This initiative is addressed to passionate professionals committed to performance improvement.

Take part in our research and complete a self-assessment to share your view on the maturity level of any of the following capabilities:
The surveys consist in 24 statements each, to be rated on a scale from 1 to 5, based on the extent to which they apply in your organization. The statements reflect the best practices, therefore, your answers determine the maturity level of the assessed capability.

Together with the results, optimization tips are delivered directly to you.
Complete the Self-Assessment Now!
The 2nd publication from The Utilities Performance Benchmarking Report Series 2017 is now online! 

Key Performance Indicators for Gas Utilities Report supports organizations in identifying popular metrics in the gas utility industry, as well as potential performance gaps. The publication showcases 166 popular KPIs within the gas industry and includes data from 23 companies located in 17 countries worldwide.
The Preview at a Glance Here!
Performance Measurement 
How to Benchmark the Performance of your Customer Service Department

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Do we really need organizational performance management to generate improvements?

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Tools Expo
Strengths of the BSC Management System. A comparative perspective
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Academic Interview
Rahma Himid, Founder and CEO of Grace & Garbo PR Consultants and Regional Director at BGIA
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Bestseller Functional Area
Top 25 Project Management KPIs 
Bestseller by Industry
Top 25 State Government KPIs
Research reports proving the most popular 25 KPIs applied in various functional areas.
Click here to see more!
Research reports containing the most popular 25 KPIs used in different industries.
For more click here!
Upcoming Training Courses
Scheduled certification courses dedicated to rigorous understanding and practice.
Completed Training Courses
Premier global certification programs delivered recently.
Key Performance Indicators, Bangkok
12 - 13 June 2017
Certified KPI Professional, Lima
20 - 22 June 2017
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Should you be interested in scheduling an in-house training course, email us at and you will receive a customized offer.
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