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TERMS & CONDITIONS
Substitution and cancellation policy If you are unable to attend, a substitute delegate is welcomed at no extra charge. Please provide the name and the title of the substitute delegate at least 5 working days prior to the Event. Non-payment does not constitute cancellation. The KPI Institute does not provide refunds for cancellations. When any cancellations are notified in writing to the KPI Institute 5 working days prior to the event, a credit voucher will be issued for use in future The KPI Institute events and courses.
Modifications The organiser reserves the right to make any amendments and/or changes to the programme, venue, speaker replacements and/or topics if warranted by circumstances beyond its control.
Use of personal information The personal information entered during your registration/order, or provided by you will be held on a database and may be shared. Occasionally, your details may be obtained from or shared with external companies who wish to communicate with you offers related to your business activities. If you do not wish your details to be used for this purpose, please contact our database department at email: firstname.lastname@example.org, T: + 60 (327) 421 357.