ONLINE
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
ONLINE
CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
This training course presents 6 pillars that need to be applied to ensure performance improvement, starting from data analysis and reporting, continuing with decision making and initiative management and ending with learning and building a performance culture.
KEY FEATURES
Modules: 9 Video presentation: 5 hours Practical assignments: Approx. 23 Hours Evaluation: Approx. 2 Hours Language: English Instruction method: Self-paced Availability: Any time Prerequisite: Not needed
GET CERTIFIED WITH US
The Certified Performance Management Professional Certification is a unique accreditation that endorses you both for your knowledge and skills in managing performance across a variety of scenarios.
This certification is the result of a complex, experiential learning program that has 3 sections: pre-course activities, core-course exercises and post-course assignments.
Acquire the insights that will make you the lead performance management resource in your organization!
BENEFITS
TARGET AUDIENCE
Individuals interested in performance management
Entrepreneurs, analysts and professionals from different fields, interested in performance management, will acquire the knowledge needed to better understand performance management. The networking opportunity and the possibility of sharing knowledge and personal experiences constitute a unique learning experience that facilitates the acquisition and assimilation of performance management skills.
Top/middle management people
Individuals from top/middle management and their respective organizations, regardless of their field of expertise, will be glad to discover that the "Certified Performance Management Professional" course provides the pillars, tools and resources required for the effective implementation of a Performance Management System within their organizations. By sharing good practices in the field, the participants and the trainer can come up with solutions to the challenges that appear within organizations.
Performance measurement experts
Professionals who occupy positions such as Strategy Manager, Performance Manager or Performance Architect, who already use certain practices within their organizations or have already implemented certain processes and tools, now can check whether the business activity lives up to the standards, and thus, to identify improvement opportunities.
WHAT OUR CLIENTS SAY
FACILITATOR
Andreea Vecerdea Head of Strategy and Performance
The KPI Institute
Andreea holds valuable experience in performance management, as she was in charge of implementing and reviewing a number of Performance Management architectures for international clients from industries as varied as petrochemicals, public sector, health and professional services.
As an accredited trainer, Andreea facilitated several courses in the performance management field, as "Certified Key Performance Indicators Professional", "Certified Performance Management Professional" and "Certified Employee Performance Management Professional". Also, she participated at several international Conferences, where Andreea facilitated workshops dedicated to performance management.
Her research activity in the performance management field materialized in the documentation of over 500 KPIs from 16 functional areas and 25 industries and the development of publications:" The KPI Compendium", "The KPI Dictionary" Volume 1 and Volume 2," Top 25 KPIs in 2011-2012" Report Series and the study "Performance Management in Romania 2012".
Her professional development is completed by the participation at a series of conferences in the Performance Management field, Balanced Scorecard and Key Performance Indicators, as well as the completion of the Master Trainer Program facilitated by The Association for Talent Development.
AGENDA
- The Performance Management terminology;
- The Performance Management System governance;
- The Performance Management System architecture;
- The Performance Management processes.
- Levels: organizational, divisional, departmental and employee performance;
- Capabilities: project, process, quality and customer service performance;
- Stakeholders: supplier, Joint Ventures, Board and personal performance.
- Data quality dimensions
- Levels of data analysis;
- Business analysis techniques.
- Report compilation process and rules;
- Performance reports in practice;
- Performance report communication channels.
- Data based decisions;
- Decision making scenarios;
- Performance review meetings;
- Commonly used techniques in decision making
- Effective follow up of performance review meetings.
- Tools for initiative management;
- Initiatives documentation form;
- Monitoring the initiatives implemented.
- Performance Management lifecycle and strategy review;
- Capability Maturity Models;
- Change management;
- Communication;
- Comprehensive Performance Management System;
- Dedicated capability;
- Compensation
- Gamification.
- Levels: organizational, divisional, departmental and employee performance;
- Capabilities: project, process, quality and customer service performance;
- Stakeholders: supplier, Joint Ventures, Board and personal performance.
LEARNING EXPERIENCE
Pre course
Pre-course evaluation quiz - take a short quiz to establish the current level of knowledge;
Webinar - watch the webinar "How to overcome 3 key challenges in measuring performance", to get familiar to Performance Measurement, as this is the starting point of the Performance Improvement training course;
Pre-requisite reading - check several materials in advance, in order to get an overview on the discipline and to gain a more holistic view upon the subject;
Core course
After course
Action plan - create a plan for the actions and initiatives you intend to implement after the training course
In-house presentation - create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
Additional reading - go through a series of resources to discover case studies of companies that managed to improve their performance;
Learning journal - reflect upon your 3 stages learning experience and complete a journal.
Evaluation
FAQ
You can communicate with your instructor through the eLearning forum or by email. You are highly encouraged to use these ways of communications.
If you enroll through The KPI Institute Marketplace, after paying the course fee, you will receive a confirmation email containing the instructions and the credentials to access your online course.
If you enroll by fax or telephone, you will also receive your confirmation and instructions by email.
Operating Systems: Windows 7 and newer, Mac OSX 10.6 and newer, Linux - chromeOS.
Browsers: You must update to the newest version of whatever browser you are using. We recommend using Chrome, Firefox or Safari, beta versions of browsers are not supported and Internet Explorer is problematic. Please make sure that your web browser has JavaScript and cookies enabled.
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