The benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success.

Benchmarking offers the opportunity to compare an organization’s performance against industry competitors, noting strengths, weaknesses, and different ways of executing projects.

As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches in achieving innovative ideas and superior procedures within the organization, through finding and implementing best practices.

In order to ensure a successful benchmarking study, professionals should not only become familiar with how to drive a good selection of the variables to be measured, but also how to determine the comparison compatibility of the measured processes and allocate the resources accordingly.

• Associate benchmarking objectives with the organizational strategy;
• Design a benchmarking plan for your organization;
• Understand the fundamentals of data collection and analysis;
• Assess performance gaps according to benchmarked data;
• Select the relevant benchmarks and establish a monitoring process.

• Reach performance improvement by receiving guidance and international benchmarking expertise on conceiving and applying an optimum benchmarking plan;
• Achieve excellence in your organizational processes and initiatives by applying benchmarking best practices;
• Attain superior results by managing performance gaps based on benchmarked data.

Alina Miertoiu
Business Research Analyst
The KPI Institute

Alina Miertoiu is a Business Research Analyst at The KPI Institute, a research institute specialized in business performance, considered today the global authority on Key Performance Indicators research and education. She is a Certified KPI Professional and her research activity in the Performance Management field has resulted in the documentation of +300 Key Performance Indicators examples.

Moreover, Alina’s activity in the field of Performance Management and Performance Improvement also consists of writing research based articles for the Performance Magazine, The KPI Institute’s online magazine dedicated to strategy and performance.

As a research analyst, one of Alina’s significant research programs focuses on developing a benchmarking study in the utilities sector, for four major utilities: Water, Gas, Electricity Generation and Electricity Distribution, comprising worldwide data.

As an educator, Alina developed, implemented and managed the tutoring program The College of Political, Administrative and Communication Sciences from Cluj-Napoca.

Alina’s academic qualifications are in the field of Administration, she has a bachelor’s degree in European Administration and a master degree in NGO Management, completed by an international certification in Social Entrepreneurship issued by Erasmus+.

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