KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.
This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.
- Understand KPI measurement challenges and how to address them;
- Differentiate between objectives, KPIs and initiatives;
- Understand KPI selection in different contexts;
- Select KPIs for scorecards and dashboards from the organizational to the departmental and individual level;
- Develop a KPI implementation project plan;
- Optimize the KPI activation and data gathering process.
- Experience the real business applicability of theoretical concepts regarding KPIs;
- Improve the performance of your company by practicing a sound framework for KPI measurement;
- Obtain better business results by selecting the right KPIs for your company.
Teodora Gorski
Managing Director
TKI MENA
Teodora Gorski is the Managing Director MENA at The KPI Institute, the global authority on Key Performance Indicators research and education, as well as a Project Management expert with experience in Research, Organizational Development and Human Resources. As a Managing Director, Teodora lead organizational development initiatives to support and enhance the organization’s strategic plan and manages the development and growth of the MENA branch of the KPI Institute.
As a facilitator, Teodora has developed and delivered training courses on enhancing the individual learning and soft skills of employees. As a Certified KPI Professional, Teodora has been involved in matters such as determining employee competencies and skills with a variety of national and international clients from diverse industries. Teodora holds qualifications in International Business Administration, Project Management and Law, complemented by a certificate in Entrepreneurship and Venture Creation from the ISCTE Business School in Lisbon and a Human Resource Specialist Certificate.
"The course was very comprehensive, systematically and step by step detailed. The materials were structured and arranged in an organized flow to enable the understanding process in an easy manner."
Yuvarajah Thiagarajah
Specific Resources Sdn Bhd, Kuala Lumpur
"It was indeed a great opportunity to be able to participate at the KPI certification course. It was a good program, through which I got a clear idea about modern practices in using KPIs. I highly recommend this course to anyone who is willing to apply KPs in their organisation."
Lukman Hanafiah bin Azamar
Royal Navy, Kuala Lumpur
"Easy to understand and relevant to my daily work. The exercises and approaches are adaptable to any industry. I do believe that the experience of attending this training will benefit me in the long run."
Fahizal Hamidi Abu Bakar
KWSP, Kuala Lumpur
For further information, please contact:
Senior Business Development Specialist