Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects in working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

This learning program is structured on two levels of certifications:

Certified KPI Professional - a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.

Certified KPI Practitioner - a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and Key Performance Indicators documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner Certification. The exercises will reflect a complete Key Performance Indicators implementation case study, from project planning to Key Performance Indicators data visualization.

• Understand KPI measurement challenges and how to address them;
• Differentiate between objectives, KPIs and initiatives;
• Understand KPI selection in different contexts;
• Select KPIs for scorecards and dashboards from the organizational to the departmental and individual level;
• Develop a KPI implementation project plan;
• Optimize the KPI activation and data gathering process.

• Experience the real business applicability of theoretical concepts regarding KPIs;
• Improve the performance of your company by practicing a sound framework for KPI measurement;
• Obtain better business results by selecting the right KPIs for your company.

Adrian Brudan
General Manager, EMEA Region
The KPI Institute

Adrian is an expert researcher, consultant and practitioner with more than 7 years of experience in the deployment and implementation of KPI Management Frameworks. He has been involved in designing and delivering the Institute's KPI educational programs, aimed at competency development in Performance Management and Measurement. He specialized in organizational performance measurement and management audit using internally researched and developed performance management capability maturity model frameworks.

As an educator, Adrian has facilitated hundreds of training courses and advisory programs on performance management subject matters in multiple industry settings ranging from oil & gas industry, utilities and healthcare to military, finance and airline industry.

As a consultant, he holds valuable experience both in Performance Management, and Project Management. His expertise and knowledge range from the implementation and review of performance management architecture, to KPI Scorecards and Dashboards design.

Part of The KPI Institute consultants' team since its inception, he was involved in several international projects reviewing performance management architectures and delivering educational programs for clients in Europe, North America, Middle East, Southeast Asia and Australia.

For further information, please contact: