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THE KPI INSTITUTE UPDATE
Table of Contents
News
Research
Publishing
Education
February 11, 2015            
Featured Resources

NEWS
Business scenarios in strategic planning
This webinar is designed for professionals interested in harnessing the power of rapid change in the business environment. The main benefits of using the concepts and tools provided in this webinar lead to quicker reactions and better coordination in exploiting market opportunities.

Key learning points:
  • Understand the meaning of scenarios as strategic management tools;
  • Comprehend the usefulness of building up scenarios;
  • Learn how to follow a simple algorithm for building scenarios;
  • Know how to incorporate scenario planning into the strategy development process.
Main topics covered:
  • Definition of various business scenarios;
  • The process of creating different scenarios;
  • Scenarios in use for strategic planning and tactical operations;
  • Main benefits of using scenarios to capitalize on market changes.

Register Now!
The KPI Institute's 2015 Agenda is now available!
In 2015 we expand our offer of products, services and tailored training courses, in order to help professionals worldwide gain valuable knowledge and the ability to translate it into best practices.
The KPI Institute gladly announces the launching of a new training courses series that aims to respond to the market's needs and to provide prime class educational programs, designed for achieving performance excellence.

Find out more about our training courses here!

RESEARCH
Expo Update

Surveys Data Visualization
Customer Satisfaction
Performance Expo: Oxford Bus Company Customer Satisfaction Survey
Read more
Scorecards
Performance Expo: Balanced Scorecard at International Facility Management Association
Read more
Employee Engagement
Performance Expo: Employee engagement survey - Perth & Kinross Council
Read more
Strategy Map
Performance Expo: Strategy Map City of Ottawa
Read more
Training Evaluation
Performance Expo: Training Evaluation Survey - Iowa ESL Regional Trainings
Read more
Dashboards
Performance Expo: Dashboard - The National Energy Board
Read more
Employee Satisfaction
Performance Expo: Employee Satisfaction Survey at the EPA
Read more
Infographics
25 Skills for excellent customer service - Infographic
Read more

Explore the smartkpis.com database here!

PUBLISHING

Newly Published Research Functional Area   Newly Published Research by Industry
New reports proving the most popular 25 KPIs applied in various functional areas.   New reports containing the most popular 25 KPIs used in different industries.
 Top 25 IT Security
 KPIs of 2011-2012
 
 For more click here
 
 Top 25 Banking and Credit
 KPIs of 2011-2012
 
 For more click here

EDUCATION

Upcoming Training Courses
Scheduled certification courses dedicated to rigorous KPI understanding and practice.

Dubai, United Arab Emirates Dubai, United Arab Emirates

Certified KPI Professional
and Practitioner
22 - 26 February 2015
Find out more
Certified Performance
Improvement Professional
1 - 3 March 2015
Find out more

Bucharest, Romania Istanbul, Turkey

Certified KPI
Professional
4 - 6 March 2015
Find out more
Certified KPI Professional
and Practitioner
23 - 27 March 2015
Find out more

Lagos, Nigeria Abu Dhabi, United Arab Emirates

Certified KPI
Professional
25 - 27 March 2015
Find out more
Certified KPI Professional
and Practitioner
29 March - 2 April 2015
Find out more

Completed Training Courses
Premier global certification programs delivered recently.

Kuala Lumpur, Malaysia  

Key Performance Indicators
Masterclass in Kuala Lumpur
19 - 20 January 2015
Find out more
   

In-house Projects
Recent in-house training courses and workshops provided around the world.

Automotive
Brasov, Romania
76,000 employees
  Oil & Energy
Muscat, Oman
51-200 employees


Shipbuilding
Islamabad, Pakistan
10,000+ employees
  Information Technology and Services
Riyadh, Saudi Arabia
51-200 employees


Medical Practice
Riyadh, Saudi Arabia
1001-5000 employees
  Banking
Riyadh, Saudi Arabia
501-1,000 employees

Should you be interested in scheduling an in-house training course, email us at office@kpiinstitute.org and you will receive a customized offer.

FEATURED RESOURCES
  Vision Statements Mission Statements Value Statements
  Xerox Tamkeen Goldman Sachs
  KPIs iKPIs KPIs in Practice
  % Call setup success rate (CSSR) Lawyer Marriott


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