TKI Update Newsletter

Despite the fact that it’s the shortest month of the year, February might feel like the longest. People are feeling depressed, are in deep need of the spring sun, longer and warmer days and they wouldn’t stop complaining about the weather. There is even a name for this lethargic feeling: the winter blues.

What if we changed this attitude and approach? What if we started with small, daily changes and then move on to actually taking advantage from this time of the year and read more, research for ways to enhance our professional skills or maybe attend a course that might change our career path?

Here is our February update: find out what’s new within The KPI Institute and how we can help to lighten up your February days (free resources included). Enjoy!

Free webinar - Performance improvement is on the agenda of most companies at the beginning of each year! But how can we achieve improvements, without overburdening the working processes or investing heavily in new tools and technology? Which are the small changes we can make to achieve significant impact on the organizational performance?

Attend the upcoming webinar to find out the answers. Register here!
Learn from the best! The KPI Institute is honoured to announce the facilitator of the 1st edition of the Professional Diploma in Healthcare Performance training course. 

Dr. Samer Ellahham is a recognised leader in quality, safety, patient experience, risk management and the use of robust performance improvement in healthcare delivery and he’ll be by our side between the 23rd and 25th of March 2018. You can read more about Dr. Samer Ellahham's expertise here.

Don’t miss this valuable learning opportunity! By the end of this course, you will:
  • Properly manage Healthcare Performance Improvement;
  • Utilize KPIs to improve business performance; 
  • Identify and develop healthcare performance improvement initiatives;
  • Understand how patient experience is a needed step towards patient-centered delivery. 
Download course brochure
Do you remember our publication launch from January? Now there's a FREE preview available. 

The National Development Indices Catalogue aims at providing a better understanding on what complex indices are and how they can be monitored. The 57 fully documented indices are standardized in an easy to comprehend format and allows you to discover the overall performance of 275 countries and independent territories (oceans included). 
  • Presents indices measured at country level that express the political environment, economic context, governance effectiveness, social progress, information technology development, environmental and sustainable climate;
  • Showcases the methodology used for each index in an approachable way;
  • It is a valuable benchmarking tool;
  • Has a multitude of end users, such as: governments or national authorities, international companies, NGOs, citizens.
Get the preview
Call for Papers University of Palermo, Italy
Call for papers for the 2018 Symposium organized by the University of Palermo, Italy! Between the 25th and 26th of October 2018, the University of Palermo will be hosting The International Symposium on Collaborative Governance, which will take an in-depth look at models, experiences and challenges to foster policy coordination and to enhance sustainable community outcomes and public value generation.

You are invited to submit your paper! Preliminary full papers are due by May 21st 2018 and must be submitted via e-mail at

If selected, you will present your work at the symposium and possibly have it featured in a special issue of the Public Management Review and a fast track of the Journal of Management & Governance. Learn more here.
TKI Skills Academy
Every organization's reality should be addressed in a customized manner when it comes to educational programs. At TKI Skills Academy, we are always open to discuss the needs of your organization. Not only that we shape our educational programs to fit your needs, but we bring you the best international trainers! Just to name a few: 
Andre Lanser is a consulting trainer as well as a corporate finance practitioner and he has delivered courses around the world in the areas of credit, corporate finance, valuation and financial modelling for corporations and banks. 

His training experience spans over a period of more than 15 years.
Manj Kalar is a highly organised, challenge driven, professional accountant with substantial experience in VAT and public sector finance, both national and international.

She has achieved significant improvements and delivered accruals based accounts across large UK Government Departments. 
Nizar Baidoun is an acclaimed consultant, certified trainer and speaker with 5000+ delivered hours in soft skills, human resources and training management. He started his career in 1999.

He has helped companies achieve their planned objectives, through providing the highest level of expertise tailored to suit their specific needs.
The TKI Skills Academy portfolio includes 80+ worldwide renowned trainers in 20 different domains. Head over to our Training Domains page and check out which course is best suited for your organization's needs! 

If you would like to customize the learning experience or organize an in-house session, don't hesitate to contact us at 
Find out more
Global Performance Audit Unit
GPA Unit research
We are launching a new study research: find out where your organization has to improve and get free access to a $350 TKI Publication! 

Fill in the self-assessment survey: select one or more from the 5 key practice areas available and get started. It takes less than 5 minutes to rate 24 statements and get valuable information about the perceived maturity level of the selected area (optimization tips included).

Bonus: To show our appreciation for your time and opinion, after completing the self-assessment, you will also receive free access to the State of Performance Improvement and KPI Practice Report 2016 worth $350. 
Start here
Performance Measurement 
The most important KPIs to analyze when looking at a sales funnel
Read more

Editorial of the month
Which data matters the most? 
Read more
Tools Expo
The Balanced Scorecard vs. the EFQM Excellence Model
Read more

Interview of the month
Practitioner Interview: Carmen Cucul 
Read more
More articles are available in Performance Magazine, our online publication. 
Bestseller Functional Area
Top 25 Human Resources KPIs 2016 
Bestseller by Industry
Top 25 Airlines KPIs of 2011-2012
The Human Resources KPI Dictionary
The Top 25 Human Resources KPIs – 2016 Extended Edition report compiles the most popular 25 KPIs used by global Human Resources divisions throughout 2009 and 2015. They provide quantifiable measurement of the main components that lead to a successful implementation of HR strategies. Read more
Top 25 Healthcare KPIs - Extented Edition
The Top 25 Airlines KPIs of 2011 - 2012 report contains a thorough analysis on the most popular airlines KPIs used between 2011-2012, selected by the number of views they received from the community, including research and analysis from the editorial team. Read more
Upcoming Training Courses
Scheduled certification courses dedicated to rigorous understanding and practice.
Certified KPI Professional
Kuala Lumpur, Malaysia
Certified KPI Professional and Practitioner, Dubai, UAE
Certified Performance Management Professional, Kuala Lumpur
Certified Data Analysis Professional, Dubai
Certified Data Vizualization Professional, Dubai
In-house Projects delivered in January 
Recent in-house training courses and workshops provided around the world.
Certified KPI Professional Training Course in Bandar Seri Begawan
Read more
Certified Strategy and Business Planning Professional Training Course in Riyadh
Read more
If you're interested in scheduling an in-house training course, email us at and you will receive a customized offer! 
We hope you find our newsletter relevant for your professional growth and career!

What else would you like to find in our monthly news round-up? We'd be more than happy to hear from you! Send us your opinion at

Till next month! 
The TKI Team
The KPI Institute   TKI Skills Academy    GPA Unit    PERFORMANCE Magazine 
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