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June 11, 2014            
Featured Resources

Performance Management Association Conference at special rate - 450 Euros

The KPI Institute is pleased to endorse and support the PMA 2014 Conference through a Platinum Sponsorship. The Performance Management Association Conference is the main global event that brings together the latest research and case studies in the field of performance management and measurement.

Register now and benefit of 19% discount to enroll at the conference.

For additional details email

Find out more about Performance Management Association Conference here!

The KPI Institute is pleased to announce the launch of PERFORMANCE Magazine
PERFORMANCE Magazine is a publication dedicated to strategy and PERFORMANCE.

The magazine provides articles, news, interviews, editorials and multimedia items grouped in seven sections.
Strategy: from formulating it to maintaining its relevance;
Balanced Scorecard: methodology, theory, implementation and report analysis;
KPI: what is old and new in PERFORMANCE measurement;
Organisational PERFORMANCE: delivering organisational PERFORMANCE;
Operational PERFORMANCE: improving functional area PERFORMANCE;
Individual PERFORMANCE: nurturing employee PERFORMANCE;
Personal PERFORMANCE: putting metrics to good use in our everyday life;
Around the World: a worldwide synopsis on what is new in PERFORMANCE management.

Find out more about PERFORMANCE Magazine here!

The Library Performance Management System Toolkit and the Retail Performance Management System Toolkit are now completed by two newly released publications containing thoroughly documented KPIs. We recommend using these KPIs as reference point in the process of designing or improving your scorecards and dashboards.

Expo Update

Surveys Data Visualization
Customer Satisfaction
Performance Expo: Oxford Bus Company Customer Satisfaction Survey
Read more
Performance Expo: Balanced Scorecard at Enterprise Shared Services
Read more
Employee Engagement
Performance Expo: Employee Engagement Survey - The Australian Aviation Industry
Read more
Strategy Map
Performance Expo: Strategy Map City of Ottawa
Read more
Training Evaluation
Performance Expo: Training Evaluation Form at the 15th HR Shared Services and Outsourcing Summit
Read more
Performance Expo: Dashboard - The National Energy Board
Read more
Employee Satisfaction
Performance Expo: Employee Satisfaction Survey - Resource Kitchen Restaurant, USA
Read more
How to make your content go viral - Infographic
Read more


Newly Published Research Functional Area   Newly Published Research by Industry
New reports proving the most popular 25 KPIs applied in various functional areas.   New reports containing the most popular 25 KPIs used in different industries.
 Top 25 Human Resources
 KPIs of 2011-2012
 For more click here
 Top 25 Banking and Credit
 KPIs of 2011-2012
 For more click here


Upcoming Training Courses
Scheduled certification courses dedicated to rigorous KPI understanding and practice.

Kuala Lumpur, Malaysia Mumbai , India

KPI Professional
30 June - 2 July 2014
Find out more
KPI Professional
2 - 4 July 2014
Find out more

Johannesburg, South Africa Sao Paulo, Brazil

KPI Professional
7-9 July 2014
Find out more
KPI Professional
16 - 18 July 2014
Find out more

Find more training courses here!

Completed Training Courses
Premier global certification programs delivered recently.

Melbourne, Australia Jeddah, Saudi Arabia

KPI Professional
21-23 May, 2014
Find out more
KPI Professional and
Practitioner Courses
25-29 May, 2014
Find out more

In-house Requests
Recent in-house training courses provided around the world.

101-500 employees
Diversified holding 2000+ employees

Should you be interested in scheduling an in-house training course, email us at and you will receive a customized offer.

  Vision Statements Mission Statements Value Statements
  Tellabs Inc. Symantec Corp. Union Pacific Corp
  KPIs iKPIs KPIs in Practice
  % Billing in disputes Civil Engineer University of Technology Sydney

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The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs.

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