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March 10, 2015            
Featured Resources

How to use a rigorous KPI Measurement Framework
The webinar addresses the most challenging aspects in working with KPIs. By acquiring knowledge on KPI selection and data gathering, you will be able to efficiently report on performance and optimize your data collection process, in order to obtain better business results.

Key learning points:
  • Differentiate between objectives, KPIs and initiatives;
  • Discover best practice techniques for KPI selection;
  • Understand how to document KPIs in a standardized template;
  • Learn when and how to set up targets for your KPIs;
  • Find ways to improve the data gathering process.
Main topics covered:
  • KPI Terminology;
  • KPI Selection;
  • KPI Documentation;
  • Target Setting;
  • Data Gathering.

Register Now!
The KPI Institute opens a new office in Southeast Asia
The KPI Institute gladly announces the opening of its fourth office. The new branch is located in Kuala Lumpur, Malaysia and is meant to support innovation and knowledge transfer, focusing on providing training support for the local performance improvement, growth and competitiveness of Malaysian companies.

Find out more!

Expo Update

Surveys Data Visualization
Customer Satisfaction
Performance Expo: Customer satisfaction survey - TNT Express
Read more
Performance Expo: Operational Balanced Scorecard in Healthcare - Division of Medical Quality Assurance
Read more
Employee Engagement
Performance Expo: Employee Engagement Survey - The Civil Service
Read more
Strategy Map
Performance Expo: Strategy Map - Simmons College, Boston
Read more
Training Evaluation
Performance Expo: Training Evaluation - National Healthy Homes Training Center and Network USA
Read more
Performance Expo: Dashboard - Washington Transportation Improvement Board
Read more
Employee Satisfaction
Performance Expo: Employee Satisfaction Survey - Wellness Council of America
Read more
Performance-based bonus - Infographic
Read more

Explore the database here!


Bestseller Functional Area   Bestseller by Industry
New reports proving the most popular 25 KPIs applied in various functional areas.   New reports containing the most popular 25 KPIs used in different industries.
 Top 25 Information Technology KPIs
  of 2011-2012
 For more click here
 Top 25 Oil and Gas
 KPIs of 2011-2012
 For more click here


Upcoming Training Courses
Scheduled certification courses dedicated to rigorous KPI understanding and practice.

Istanbul, Turkey Abu Dhabi, United Arab Emirates

Certified KPI Professional
and Practitioner
23-27 March 2015
Find out more
Certified KPI Professional
and Practitioner
29 March - 2 April 2015
Find out more

Istanbul, Turkey Dubai, United Arab Emirates

Certified Performance
Improvement Professional
30 March -1 April 2015
Find out more
Certified Strategy and
Business Planning Professional
5 - 9 April 2015
Find out more

Istanbul, Turkey Kuala Lumpur, Malaysia

Certified Employee Performance
Management Professional
15-17 April 2015
Find out more
Certified KPI
15-17 April 2015
Find out more

Completed Training Courses
Premier global certification programs delivered recently.
Dubai, United Arab Emirates  
Certified KPI Professional
and Practitioner
22 - 26 February 2015
Find out more

In-house Projects
Recent in-house training courses and workshops provided around the world.

Riyadh, Saudi Arabia
1001-5000 employees
Brisbane, Australia
1001-5000 employees

Investment Management
Dubai, UAE
51-200 employees
Riyadh, Saudi Arabia
1001-5000 employees

Should you be interested in scheduling an in-house training course, email us at and you will receive a customized offer.

  Vision Statements Mission Statements Value Statements
  Iskandar Regional Development Authority China Shenhua Dell
  KPIs iKPIs KPIs in Practice
  % Net promoter score Travel Agent Australian Government - Department of Education, Employment and Workplace Relations

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