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October 8, 2014            
Featured Resources

Free Webinar - Data gathering
Once Key Performance Indicators (KPIs) have been selected and documented, the next step is their activation, which is represented by data gathering. One of the key success factors for an efficient data gathering is the correct understanding of the specific tools and techniques that can be used.
Main topics covered:
  • Data quality dimensions;
  • Data gathering process;
  • Data sources taxonomy;
  • KPI activation tools and techniques.

Key learning points:
  • Understanding the steps that need to be taken in the data gathering process;
  • Identifying data sources for KPIs;
  • Deploying KPI activation tools;
  • Applying KPI activation techniques.

Register Now!
Development of Public & Service Measurement System, Thailand
We are pleased to announce the debut of an important new project, in partnership with the Asian Productivity Organization. The KPI Institute is currently involved in a major performance measurement project, within the Technical Expert Service Program on Development of Public & Service Measurement System, scheduled to take place in Bangkok, Thailand, from 6 to 17 October 2014.
Find out more details here!

Over the last month, The KPI Institute's research team has documented over 50 KPIs across industries like Financial Institutions, Management, Corporate Services, Media and Healthcare. Premium is the most comprehensive and well documented selection of Key Performance Indicators (KPIs) examples in the world.

Explore the database here!

Expo Update

Surveys Data Visualization
Customer Satisfaction
Performance Expo: Customer Satisfaction Survey, SAU Quality Tools Engineering, Italy
Read more
Performance Expo: Balanced Scorecard at the Ontario Shores Center for Mental Health Sciences
Read more
Employee Engagement
Performance Expo: Employee Engagement Survey used at UPEI
Read more
Strategy Map
Performance Expo: Strategy Map at Administration & Business Affairs Sacramento
Read more
Training Evaluation
Performance Expo: Training Evaluation - National Healthy Homes Training Center and Network USA
Read more
Performance Expo: Dashboard - The National Energy Board
Read more
Employee Satisfaction
Performance Expo: Employee satisfaction survey: The Irvine Valley College
Read more
How to make your content go viral - Infographic
Read more

Explore the database here!


Newly Published Research Functional Area   Newly Published Research by Industry
New reports proving the most popular 25 KPIs applied in various functional areas.   New reports containing the most popular 25 KPIs used in different industries.
 Top 25 Procurement
 KPIs of 2011-2012
 For more click here
 Top 25 Water and Sewage
 KPIs of 2011-2012
 For more click here


Upcoming Training Courses
Scheduled certification courses dedicated to rigorous KPI understanding and practice.

Shanghai, China Bucharest, Romania

KPI Professional
3-5 December 2014
Find out more
KPI Professional
3-5 December 2014
Find out more

Completed Training Courses
Premier global certification programs delivered recently.

Singapore, Singapore Kuala Lumpur, Malaysia

KPI Professional
1-3 September 2014
Find out more
KPI Professional
8-9 September 2014
Find out more

Prague, Czech Republic Doha, Qatar

KPI Professional
17-19 September 2014
Find out more
KPI Professional and
Practitioner Certifications
21-25 September 2014
Find out more

In-house Requests
Recent in-house training courses provided around the world.

Oranjestad, Aruba
201-500 employees

Should you be interested in scheduling an in-house training course, email us at and you will receive a customized offer.

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