Documented Healthcare KPIs

smartKPIs.com, an extensive research program conducted by The KPI Institute, offers over 1600 examples of Key Performance Indicators related to healthcare, divided by the following categories:

• Healthcare Support Services
• Medical Practice
• Hospitals
• Medical Laboratory
• Preventive Healthcare
• Pharmaceuticals
• Emergency Response / Ambulance Services
• Veterinary Medicine

Explore smartKPIs.com for a comprehensive collection of more than 20,980 KPIs and to find out more information about the KPIs of your interest, such as definitions, calculation formulas and recommendations on how to use and measure them.

Secondary Research Studies

Findings from our secondary research are disseminated through informative white papers and reports, which address all types of professionals who wish to improve their understanding of the healthcare sector and gain insights into organizational practices and performance management techniques.

GCC Healthcare Perspectives: Demographics, Facts, Figures and Insights

This secondary research study aims at assessing the state of the healthcare sector in the GCC countries by evaluating Key Performance Indicators (KPI) and comparing the results of 6 countries analyzed. This report consists of comparing healthcare data for the Gulf States in order to acquire a full in-depth understanding of the healthcare system status in the area, in terms of demographics, illnesses and investment in equipment and technology. The report touches upon the following main subjects:

• A description of the Healthcare System in six GCC countries
• Health KPIs and a comparative analysis between GCC, EU and USA
• Key research findings

“GCC Healthcare Perspectives: Demographics, Facts, Figures and Insights” is available now and you can order it here:

Primary Research Studies

In order to help you stay on top of the latest developments of the healthcare sector, we conduct periodic primary research studies to outline the latest practices in healthcare performance management. Through our studies, we aim to enable professionals to envision the future development directions in this domain and encourage them to draw upon the best practices of their peers to improve their own strategies and operations.

Commissioned Research

Driven by assisting clients in understanding the challenges and opportunities around them, The KPI Institute has developed its Commissioned Research programs, which have a comprehensive report as an output.
No matter the size, strategic objectives and performance management standards your organization currently stands, we provide customized research projects related to healthcare performance, tailored to your unique organizational or contextual requirements.

GCC Healthcare Performance – 2016 Benchmarking Report

Are you interested in finding out how your healthcare performance management techniques fare against those of competitors and leading companies within your industry? Do you want to improve your health institutions’ performance by drawing upon best-in-class strategies and insights?

We developed our benchmarking report aimed at offering professionals the opportunity to get the pulse of the healthcare industry, leveraging performance by gathering and assessing 75 metrics used in the industry and compare it across 8 hospitals that operate in the GCC area.  A successful benchmarking service implies high commitment from all stakeholders involved, willingness to share practices, learning from different approaches, the ability to communicate and flexibility to implement improvement initiatives, when possible.

Our benchmarking report consists in 75 metrics structured as follows:

• Patient Focus – with 4 sub-categories: Healthcare Outcomes, Timeliness, Patient Experience and Safety;
• Hospital Resources Administration metrics – with 4 sub-categories: Finance, Technology, Staff Engagement, Compliance and Governance;
• Hospital Profile metrics – with 4 sub-categories: Hospital Demographics, Activity Profile and Social Responsibility.