Our dedicated publications provide various insights into the Utilities industry, which range from KPI selection and documentation, through the Top KPI Reports and the KPI Dictionaries Series, to best practices from all around the world, shared through articles available in PERFORMANCE Magazine. Moreover, findings from extensive secondary or primary research programs are presented in the Performance Benchmarking Series.
By emphasizing the use of KPIs today, the Top KPI Report Series is a valuable collection of publications for any professional looking to refresh an existing performance measurement system or to promote the use of KPIs in the organization. The reports dedicated to Utilities analyze for each industry sector the most popular KPIs. The reports present a detailed documentation of the measurement process of each KPI, but also advice to optimize performance measurement practices in organizations.
Top 25 Utilities KPIs of 2016 – Extended Edition
The KPI Dictionaries are educational products meant to assist professionals in understanding the concept of Key Performance Indicators (KPIs), how to formulate and standardize KPI names and what are the most commonly used calculation formulas. The publications can be used to develop the internal documentation of KPIs and standardize the measurement process in organizations.