This course will help professionals improve long-term performance through the use of strategic planning tools. It covers the needs of all types of companies within the Utilities sector, seeking to explore the framework that provides the foundation of a successful strategy. Focus is placed on the main components of a strategy and on practicing the development of an efficient strategy plan.

This course provides a detailed understanding on the development of performance measurement frameworks to support the selection, documentation, data gathering and data visualization to ensure the company is monitoring the most relevant matters.

Performance measurement is not a new practice for many Utilities companies, however the simple measurement, even if it does provide the relevant information for decision making, it is not sufficient to improve business results. Utilities professionals can learn how to maximize the usage of performance data, how to take decisions and manage performance in 12 different scenarios.

The course builds the key competencies need to develop and implement a Balanced Scorecard (BSC) System for Utilities companies. It presents a 10 pillar framework that can be used for a BSC implementation and the particularities of utilities companies at each step in the process.

This course offers the opportunity to enhance organizational performance through creativity, idea management and a complex innovation framework. It aims to support utilities companies in designing a process of constant improvement and in developing tools and methods for innovation.

We can also develop customized training courses and implement them onsite. If you are interested in exploring this possibility, contact us directly at [email protected]