Alin Sonda is a Management Consultant at The KPI Institute, a research institute specialized in business performance which operates research programs in 12 practice domains ranging from strategy and KPIs, to employee performance and from customer service to innovation performance. The KPI Institute is also considered today the global authority on Key Performance Indicators (KPIs) research and education.

He is an experienced professional with over 10 years of experience in the banking sector. He acquired numerous skills in sales and project management, as well as monitoring and improving performance in working with retail and corporate accounts. As a sales coordinator for key accounts, Alin has developed the sales strategy, monitored products performance and trained consultants to deliver great customer service.

For more than 3 years he was an Internal Auditor, gaining an analytical perspective on operations and valuable insight on risk assessment and auditing methods and procedures. As an auditor, he holds valuable experience in the design and implementation of internal processes to properly identify and assess risk and compliance with regulations and reporting requirements. His expertise and knowledge range from auditing and risk assessment to operational and overall performance improvement.

Alin’s academic qualifications are in the field of Business Administration, where he has a bachelor’s degree. He performed additional coursework for professional development in Sales, Presentation Skills and Coaching, Financial Analysis and Internal Auditing, Risk Management and Fraud detection, investigation and prevention.

• November 2016 – present – Management Consultant, The KPI Institute
• June 2015 – November 2016 – Corporate Relationship Manager, Libra Internet Bank
• October 2014 – June 2015 – Customer Service Supervisor, Alpha Bank Romania
• May 2011 – October 2014 – Internal Auditor, Alpha Bank Romania
• March 2009 – May 2011 – Key Account Sales Coordinator, Alpha Bank Romania
• July 2007 – March 2009 – Retail Account Manager, Alpha Bank Romania
• November 2006 – March 2007 – Phone Agent, Smart Marketing Services
• November 2005 – June 2006 – Consultant, Raiffeisen Housing Bank

• 2006-2009 Bucharest University – Bachelor’s Degree in Business Administration