• Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System;
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;
• Improve strategy communication by using the Balanced Scorecard Management System;
• Obtain premium recognition as a Certified Balanced Scorecard Management System Professional by completing a unique international learning program.

1. Professionals interested in measuring performance

Professionals interested in Balanced Scorecard Management System from the finance, human resources, production, logistics, information technology and other fields, will acquire the competency to apply all the above-mentioned concepts in their organizations, immediately after the course.

2. Top/middle/lower management professionals

Executives or operational managers, regardless of their field of expertise, will gain the ability and knowledge to measure performance and maximize the value of using a sound Balanced Scorecard Management System. The tools and resources offered as part of the training course will enable managers to apply the acquired concepts within their organizations, immediately after the course.

3. Performance measurement experts

For professionals like Strategy Manager, Performance Management Officer or Performance Architect, it is important to develop competencies in designing a Balanced Scorecard Architecture, especially in terms of translating the organizational strategy into outstanding results.

This course will be delivered by one of our trainers. Our faculty are certified master trainers, with abundant experience as both practitioners and education providers. Having both professional and academic experience, our trainers are able to bring the depth and breadth of their knowledge to our courses.

Being extensively certified reaffirms our credibility as a training provider and also supports our goal of delivering consistent quality to our valued clients.

For more details visit Our Faculty page.

Core Course

During the three days of face to face training, the course will facilitate experiential learning and ensure a high level of interactivity. Exercises enhance the development of competencies as they range from a simple matching of concepts to extensive analysis of case studies.

The learning experience consists in:

• Applying concepts in practical exercises;
• Analyzing case studies and identifying solutions;
• Using templates to develop performance management tools;
• Sharing experiences and best practices;
• Constantly evaluating the participants’ knowledge through short quizzes to support the certification exam.

After-Course

The learning process is not finalized when the core-course ends. Participants are required to take the following steps:

• Forum discussions – initiate a discussion and contribute to a discussion opened by another participant;
• Action plan – create a plan for the actions and initiatives you intend to implement after the training course;
• In-house presentation – create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
• Additional reading – go through a series of resources to expand your content related knowledge;
• Learning journal – reflect upon your 3-stage learning experience and complete a journal.

The certification process is finalized only when you complete all 3 stages of the learning experience. Nonetheless, you will receive a:

• Certificate of Attendance: after participating at the 3 days of on-site training course;
• Certified Balanced Scorecard Management System Professional diploma: after you have successfully completed all 3 stages of the learning experience.

We strongly advise to ensure your Certified Balanced Scorecard Management System Professional title, as this certifies the skills and knowledge related to the Balanced Scorecard.

1. The KPI Infographic;
2. The qualitative reports Performance Management in 2012, 2013, 2014 and 2015;
3. Catalogues: KPI Documentation Forms, Negative Behaviors, Targets in Practice, Dashboards, Scorecards, Graphs in Practice;
4. Fact Sheets:Desired State of Evolution, Strategy Map, Scorecard, Dashboard, KPI Definitions, KPI Selection Criteria, Performance Management Related Theories;
5. Video doodles: “What are KPIs, KRIs and Metrics,” “What is a Scorecard,” “What is a Dashboard,” “What is a Strategy Map,” “Understanding Performance Management Systems,” “Best practices in data visualization,” “Understanding KPI Documentation Forms,” “KPI Target setting,” “KPI Selection techniques,” “KPI Data gathering and reporting”, “Aligning employee and organizational performance through the Individual Performance Management System”;
6. Other resources consisting in videos, whitepapers or case studies relevant for KPI measurement.