ABOUT THE COURSE
KEY BENEFITS
FACILITATOR
ABOUT THE KPI INSTITUTE
VENUE
CONTACT US
Langkawi, MALAYSIA- Course available on demand, for groups of 10+
ABOUT THE TRAINING COURSE
Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects in working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.
This learning program is structured on two levels of certifications:
Certified KPI Professional - a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
Certified KPI Practitioner - a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and Key Performance Indicators documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner Certification. The exercises will reflect a complete Key Performance Indicators implementation case study, from project planning to Key Performance Indicators data visualization.
BY THE END OF THIS COURSE YOU WILL
Understand KPI measurement challenges and how to address them;
Differentiate between objectives, KPIs and initiatives;
Understand KPI selection in different contexts;
Select KPIs for scorecards and dashboards from the organizational to the departmental and individual level;
Develop a KPI implementation project plan;
Optimize the KPI activation and data gathering process.
KEY BENEFITS
Experience the real business applicability of theoretical concepts regarding KPIs;
Improve the performance of your company by practicing a sound framework for KPI measurement;
Obtain better business results by selecting the right KPIs for your company.
WHAT OUR CLIENTS SAY
"The course was very comprehensive, systematically and step by step detailed. The materials were structured and arranged in an organized flow to enable the understanding process in an easy manner."
Yuvarajah Thiagarajah
Specific Resources Sdn Bhd, Kuala Lumpur
"It was indeed a great opportunity to be able to participate at the KPI certification course. It was a good program, through which I got a clear idea about modern practices in using KPIs. I highly recommend this course to anyone who is willing to apply KPs in their organisation."
Lukman Hanafiah bin Azamar
Royal Navy, Kuala Lumpur
"Easy to understand and relevant to my daily work. The exercises and approaches are adaptable to any industry. I do believe that the experience of attending this training will benefit me in the long run."
Fahizal Hamidi Abu Bakar
KWSP, Kuala Lumpur
REQUEST MORE INFORMATION
ABOUT THE KPI INSTITUTE
148,234
Community members
53,696
Training hours
495,268
Professionals trained
2,650
Educational programs
425
Research reports
128
Countries
115
Global partner organisations
21
Years of experience
CLIENTS
CONTACT US
For further information, please contact:
Sasikala Annamalai
Sales Director - SEA
