In order to better address the increasing financial, competitive and compliance pressures, leading Healthcare organizations have been developing and implementing Performance Management Systems based on KPIs, with the aim of becoming more efficient in managing resources, delivering patient-centered quality services in compliance with safety and quality standards and enabling objective decision making. During this training course participants will explore best practices aimed at developing and managing healthcare KPIs, clustered under three mains domains: Structural, Process and Outcomes KPIs. As a learning experience, the participants will be involved in the development of a PMS aimed at achieving Quality Improvement in the process of delivering care.
Dr. Ellahham is a recognized leader in quality, safety, patient experience, risk management and the use of robust performance improvement in improving healthcare delivery.
He has led the development of a quality and safety program that has been highly successful and visible and has been recognized internationally by a number of awards. He serves on several US and International committees and advisory bodies. He is the Regional Network Chair, Middle East, Patient Safety Movement.
Dr. Ellahham is Certified Professional in Healthcare Quality (CPHQ) by The National Association for Healthcare Quality (NAHQ). He is certified in Medical Quality (CMQ) by The American Board of Medical Quality (ABMQ). He is the recipient of the Quality Leadership Award from the World Quality Congress and Awards and the Business Leadership Excellence Award from World Leadership Congress in 2015. He is one the nominees for Safe Care Magazine Person of the Year in the United States. He is recognized worldwide for Excellence in infection prevention and control.
Dr. Ellahham is Middle East Representative of the JCI Standards Subcommittee and Member on the Ex-Member on the Editorial Advisory Board of the Joint Commission Journal on Quality and Patient Safety. He is the editor of key medical journals.
Dr. Ellahham is Lean Six Sigma Master Black Belted. He is one of the most published in this area in the Middle East. He is Lead Trainer in TeamSTEPPS.