KUALA LUMPUR, MALAYSIA
ABOUT THE TRAINING COURSE
The benchmarking methodological uniqueness is represented by the identification of those processes that lead to superior performance, followed by the analysis of the best practices behind that success
Benchmarking offers the opportunity to compare an organization’s performance against industry competitors, noting strengths, weaknesses, and different ways of executing projects.
As successful businesses constantly focus on improving the quality of their processes, products and services, benchmarking comes as one of the best approaches in achieving innovative ideas and superior procedures within the organization, through finding and implementing best practices.
In order to ensure a successful benchmarking study, professionals should not only become familiar with how to drive a good selection of the variables to be measured, but also how to determine the comparison compatibility of the measured processes and allocate the resources accordingly.
BY THE END OF THIS COURSE YOU WILL
KEY BENEFITS
Andrea Minelli Management Consultant
The KPI Institute
Andrea is a Certified Benchmarking Professional, Certified KPI Professional and Certified KPI Practitioner and his research activity in the Performance Management field has resulted in the documentation of + 500 Key Performance Indicators.
Some of Andrea’s most significant research activities have resulted in the development of “The Utilities Performance Benchmarking Report Series 2017” a 6 Report-Series based on Utilities Performance. Besides documenting and reviewing KPIs, his research activity in the Performance Management and Organizational Development fields is completed by writing articles based on research for the Performance Magazine, The KPI Institute’s online magazine dedicated to strategy and performance.
As a consultant, he has gathered experience in guiding professionals and practitioners from Africa and Asia in their journey of implementing Performance Management Systems based on KPIs. Some of the most significant consultancy projects: Performance Management System Implementation to Division and Individual Level.
As an educator, Andrea has delivered training courses and webinars related to the use of KPIs in several organizational context and domains. Some of the most significant training projects include: Certified KPI Professional and KPI Masterclass.
Andrea has delivered webinars on several performance management topics such as: How to obtain buy-in from all members in the organization, Real-life practices in designing Performance Management Systems, A Balanced Scorecard System approach in the Healthcare Sector as well as KPI Selection techniques.
Andrea’s academic qualifications are in the field of Economics, he has a Bachelor Degree in Business Management from LUISS Guido Carli University in Italy and a Master degree in Economics and Management from Old Dominion University in the USA.
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Grand Millennium
Located in Bukit Bintang, Kuala Lumpur's commercial and entertainment district, this 5-star hotel is just a 45-minute drive from Kuala Lumpur International Airport. The hotel has 468 luxury rooms and suites, featuring plush beds, sophisticated decor, and a multitude of conveniences. All our rooms come with a great view of the swimming pool or city. As a reputable business and convention hotel, we also offer an extensive business service complemented by an all-encompassing event venue, ideal for exclusive meetings or memorable social gatherings.
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