Alina Miertoiu is a Business Research Analyst at The KPI Institute, a research institute specialized in business performance, considered today the global authority on Key Performance Indicators research and education. She is a Certified KPI Professional and her research activity in the Performance Management field has resulted in the documentation of +300 Key Performance Indicators examples.
Moreover, Alina’s activity in the field of Performance Management and Performance Improvement also consists of writing research based articles for the Performance Magazine, The KPI Institute’s online magazine dedicated to strategy and performance.

As a research analyst, one of Alina’s significant research programs focuses on developing a benchmarking study in the utilities sector, for four major utilities: Water, Gas, Electricity Generation and Electricity Distribution, comprising worldwide data.

As an educator, Alina developed, implemented and managed the tutoring program The College of Political, Administrative and Communication Sciences from Cluj-Napoca.

Alina’s academic qualifications are in the field of Administration, she has a bachelor’s degree in European Administration and a master degree in NGO Management, completed by an international certification in Social Entrepreneurship issued by Erasmus+.

• August 2016 – present – The KPI Institute, Business Research Analyst
• November 2015 – August 2016 – Bombardier Inc., Order Management Process Analyst
• August 2015 – November 2015 – Office Depot, Accounts Payable EU Queries Process Analyst
• February 2015 – August 2015 – Office Depot, Accounts Payable EU Matching Process Analyst
• August 2014 – February 2015 – Office Depot, Accounts Payable UK Process Analyst
• February 2014 – August 2014 – Office Depot, Accounts Receivable Process Analyst
• July 2013 – February 2014 – Office Depot, Accounts Receivable Process Assistant

• 2014 – 2016 Babes-Bolyai University, College of Political, Administrative and Communication Sciences
• Master degree in Public Administration, Non-governmental Organizations Management track
• 2010 – 2013 Babes-Bolyai University, Faculty of European Studies, Bachelor degree in Administrative Sciences, European Administration track