A step-by-step approach to implementing a Performance Management System

In this webinar, we will discuss how to approach the implementation of a comprehensive performance management system. We’ll begin by taking a brief look at the required steps that will ensure the support or the so-called buy-in from the internal stakeholders, after which we will focus on understanding the alignment among all the organizational layers, in terms of strategic objectives and KPIs, cascaded down to the divisional, departmental and individual or employee level, fulfilling the ultimate purpose of achieving that particular desired state of evolution.

• Inform stakeholders
• Design PMS
• Train stakeholders on using the system
• Cascade and align PMS
• Activate the system

The main components of a Performance Management Architecture

In the following webinar, we will describe in detail the core components of a Performance Management System, how these performance measurement and management tools are designed, their purpose and above all, how do they fit in the design of a comprehensive PMS architecture, in terms of functionality and contribution.

• Strategy Maps
• Performance Scorecards and Dashboards
• Healthograms
• KPI Documentation forms
• Desired State of Evolution

Featuring: Mr. FX Syuralpha

How to get internal buy-in from stakeholders during the implementation of a PMS

For this webinar, we will revisit, in a much more nuanced session, a very challenging aspect, when implementing or re-designing a Performance Management System within an organization. That aspect is linked to securing the needed understanding and support from all stakeholders. We will share real life practices and contexts related to the way in which engagement, involvement and transparency can drive a performance-driven culture, which in turn will be able to sustain that all-important buy-in, and hence ensure the success of the performance measurement system

• Who is the sponsor for the PMS implementation?
• Policies, processes, SLAs
• Roles and responsibilities
• Communicate and communicate
• Involve individuals in all levels of PMS to secure buy-in

Apply KPI Selection Techniques. An approach on how to select relevant and aligned KPIs

In this webinar, we will be sharing the most important guidelines to follow, when selecting Key Performance Indicators that are aligned with the proper Strategic Objectives. We will analyze the description and utilization of these very efficient KPI selection techniques, and how they are applicable to real case scenarios. A final point of interest will be on the benefits that we can accrue from the widely endorsed Value Flow Analysis techniques.

• Most important guidelines when selecting KPIs for strategic objectives
• What matters?
• TKI’s top 3 KPI Selection techniques
• Value Flow Analysis technique
• Why is it important to align KPIs?

Featuring: Mr. Syukri Sudari

Featuring: Mr. Shaari Mohd

The alignment process when implementing a Performance Management System

In the following webinar, we are going to explore the most common challenges linked with the alignment of the performance management system, across the organization. A structured Performance Management System enables alignment based off the organization’s strategic direction, towards its departmental key functions and individual priorities. After that, we will go through a series of cascading approaches that can be used during real life alignment exercises, to ensure that strategic objectives are executed across all units and functions.

• Standardize the PMS
• Train all managers on KPI Selection and reporting
• PMS governance
• Cascading approaches for KPIs/OKRs
• Monitoring the PMS