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ABOUT THE COURSE FACILITATOR AGENDA LEARNING EXPERIENCE FIND OUT MORE ABOUT THE KPI INSTITUTE

KEY FEATURES

A total expected number of hours is 40. This includes:

Pre-course requirements: 4 hours

Live online sessions: 20 hours, 4 hours per day, for 5 consecutive days

Individual Learning Map: 3 hours, 0.5 hours per day, after each live session,
and 0.5 hours for final recap before the exam

Certification Exam: 1 hour

After-Course requirements: 12 hours

INTRODUCTION

The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation. A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.

Eligible for Executive Program in Strategy & Performance Postgraduate Diploma.

Benefits

Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System;

Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;

Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;

Improve strategy communication by using the Balanced Scorecard Management System.

Learning objectives

Comprehend fundamentals of a Performance Management System;

Transpose the organizational strategy into a Balanced Scorecard Management System;

Learn how to integrate the components of a Balanced Scorecard Architecture;

Differentiate between objectives, KPIs, and initiatives.

SCHEDULE AND PRICING

Language	Date	Time zone 1	Time zone 2	Standard Fee
Language	Date	Time zone 1	Time zone 2	Standard Fee	English	03 - 07 February 2025	09:00 - 13:00 GST	13:00 - 17:00 GMT +8	USD $ 1,500
English	21 - 25 April 2025	18:00 - 22:00 GST	09:00 - 13:00 CST (US)	USD $ 1,500
English	23 - 27 June 2025	09:00 - 13:00 GST	13:00 - 17:00 GMT +8	USD $ 1,500
English	08 - 12 September 2025	18:00 - 22:00 GST	09:00 - 13:00 CST (US)	USD $ 1,500
English	17 - 21 November 2025	09:00 - 13:00 GST	13:00 - 17:00 GMT +8	USD $ 1,500
Arabic	02 - 06 March 2025	22:30 - 02:30 GST	13:30 - 17:30 CST (US)	USD $ 1,500
Arabic	13 - 17 July 2025	09:00 - 13:00 GST	13:00 - 17:00 GMT +8	USD $ 1,500
Arabic	05 - 09 October 2025	18:00 - 22:00 GST	09:00 - 13:00 CST (US)	USD $ 1,500

FACILITATOR

Mihai Toma
Head of Professional Practice MENA
The KPI Institute

Mihai Toma is the Head of Professional Practice MENA and Senior Consultant at The KPI Institute, the global authority on Key Performance Indicators research and education. His research activity in the Performance Management field has resulted in the documentation and revision of over 1000 Key Performance Indicators.

Some of Mihai’s most significant research programs have resulted in the development of several publications such as : The KPI Compendium, Top 25 KPIs Report Series for Functional Areas, Top 25 KPIs Report Series for Industries.

Mihai has been actively involved in the implementation and design of KPI operational dashboards and functional performance scorecards, assisting in the development of the performance management system architecture for The KPI Institute’s clients from various industries and functional areas. Mihai is also currently managing the Center for Healthcare Performance at The KPI Institute.

As a facilitator, Mihai has developed and delivered training courses on Organisational Performance Management, Balanced Scorecard, Key Performance Indicators, Strategic Planning and Employee Performance Management.

He delivered training courses and workshops in: United Arab Emirates, Oman, Bahrain, Saudi Arabia, Kuwait, Qatar, Malaysia, Indonesia, Nigeria, Ghana, Turkey and Romania.

As a consultant and Certified KPI Practitioner, Mihai has advised and worked with a variety of international clients from industries such as petrochemicals, utilities, healthcare, construction materials production, pension funds, food production and professional services.