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KEY FEATURES BENEFITS PRICING ABOUT THE KPI INSTITUTE CONTACT

KEY FEATURES

A total expected number of hours is 40. This includes:

Pre-course requirements: 4 hours

Live online sessions: 20 hours, 4 hours per day, for 5 consecutive days

Individual Learning Map: 3 hours, 0.5 hours per day, after each live session,
and 0.5 hours for final recap before the exam

Certification Exam: 1 hour

After-Course requirements: 12 hours

INTRODUCTION

The Certified Performance Management Systems Audit Professional embeds in its development over 10 years of research in the field of performance architecture development and the use of maturity models for capability maturity levels diagnosis. This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management. It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level.

The KPI Institute is an Accredited Provider of the CPD Standards Office, a Continuing Professional Development global assessor.

Eligible for Executive Program in Strategy & Performance Postgraduate Diploma.

Benefits

Receive relevant guidance on how to assess the maturity of a performance management system;

Understand the value added by a performance management systems’ audit and improve your performance management capability;

Obtain premium recognition and expand your business network by becoming a Certified Performance Management Systems Audit Professional

Obtain 40 CPD credits to include in your CPD records for your professional body, institute, regulator or employer.

Learning objectives

Understand how to deploy and conduct a performance audit process;

Learn how to use the Performance Maturity Model Framework as part of the audit methodology;

Develop the ability to interpret the data and perform statistical analysis based on the survey results received;

Gain clear understanding and insights for reviewing performance management documents produced by the organization assessed.

SCHEDULE AND PRICING

Language	Date	Start TIME EMEA	Start TIME ASEAN	Standard Fee
Language	Date	Start TIME EMEA	Start TIME ASEAN	Standard Fee	English	18 - 22 May 2026	16:00-20:00 KSA time	08:00-12:00 CST (US)	USD $ 1,500
Arabic	31 May 2026 - 04 Jun 2026	17:00-21:00 KSA time	09:00-13:00 CST (US)	USD $ 1,500
English	17 - 21 August 2026	09:00-13:00 KSA time	14:00-18:00 GMT +8	USD $ 1,500
English	23 - 27 November 2026	17:00-21:00 KSA time	09:00-13:00 CST (US)	USD $ 1,500
Arabic	27 - 31 December 2026	17:00-21:00 KSA time	09:00-13:00 CST (US)	USD $ 1,500

FACILITATOR

Cristina Mihăiloaie
GPAU Accredited Assessor - Master Level
Head of Innovation and Product Design, Global Performance Audit Unit (GPAU)

Cristina Mihăiloaie is a passionate Strategy and Performance Management Expert. Her professional views are shaped by over a decade of practice in research, advisory, and training in this field.

As part of the founding team at The KPI Institute, Cristina has led the Research Division and overseen research programs like Top 25 KPIs Series, State of Strategy and Performance Management Practice, and Government Services Index. She was involved directly in developing best practices included in certification programs or integrated into advisory methodologies.

The Integrated Performance Maturity Model by GPAU is among the most complex frameworks developed and improved throughout years under her lead and contribution merging academic research with practitioner expertise.

Advocating for impactful strategy planning and performance management worldwide, Cristina has advised organizations from North America, Europe, and the GCC on how to successfully integrate best practices in local contexts. She has delivered over 1,000 hours of advisory and training for executives across industries: financial institutions, utilities, telecommunications, professional services, and holding companies.

Cristina is a Master Trainer since 2014, authorized by Association for Talent Development, USA.

TECHNICAL REQUIREMENTS

How do I register for the course?

Similar to our open face-to-face programs, we have an application and admission process in place for our online programs. You will be requested to fill in the application form and process the payment for the course, in order to be registered. You will receive a confirmation email that the registration has been completed.

What are the technical requirements in order to be able to join the course?

Joining the platform is simple, as you don’t need to be a technical person, you simply need to click on a link to open the app and join, after that you select use computer audio and you are done.