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CERTIFIED BENCHMARKING PROFESSIONAL

- 1,499 USD -

ONLINE

CERTIFIED BENCHMARKING PROFESSIONAL

This innovative online course aims at defining and improving those practices that lead to a high-level performance. It contains a comparative analysis on the organization's performance against its competitors, followed by identifying the strengths and weaknesses, and building superior procedures.

Find out what are the steps of widely used benchmarking procedures and set new standards to improve business execution.
 
key features KEY FEATURES
checked Modules: 7
checked Video presentation: 2 hours
checked Practical assignments: Approx. 22 Hours
checked Evaluation: Approx. 2 Hours
checked Language: English
checked Instruction method: self-paced
checked Availability: anytime
checked Prerequisite: not needed
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GET CERTIFIED WITH US GET CERTIFIED WITH US
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The Benchmarking Professional Certification is an accreditation that endorses you both for your knowledge in improving performance through best practices and skills in implementing benchmarking strategies in your own organization.

This certification is the result of a complex, experiential learning program that has 3 sections: pre-course activities, core-course exercises and post-course assignments.

Find the gaps or limitations in the performance of your organization!

BENEFITS BENEFITS
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Reach performance improvement by receiving guidance and international benchmarking expertise on conceiving and applying an optimum benchmarking plan;        
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Achieve excellence in your organizational processes and initiatives by applying benchmarking best practices;
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Attain superior results by managing performance gaps based on benchmarking data.              
TARGET AUDIENCE TARGET AUDIENCE
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Professionals interested in benchmarking practices

Entrepreneurs, analysts and professionals from different fields, interested in acquiring the knowledge needed to understand benchmarking processes and methodologies.

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Top/middle management

Individuals from top/middle/lower management, regardless of their field of expertise, responsible with organizational performance through internal benchmarking practices.

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Benchmarking Experts

Experts in both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations.

WHAT OUR CLIENTS SAY WHAT OUR CLIENTS SAY
FACILITATOR FACILITATOR
man Andrada Ghete
Subject Matter Expert
The KPI Institute

Andrada has coordinated the Benchmarking capability of The KPI Institute and was responsible for the first benchmarking project of the company, which seeks to provide a comparative analysis of the hospitals' performance in the GCC States.

Moreover, she was in charge with developing and delivering courses both on Benchmarking and Cross-cultural Management, and research activities which involve documenting KPIs in various functional areas and industries.

She is internationally certified in working with KPIs and regularly attends international conferences, where she publishes research articles in management field. She is also a seminar lecturer of Human Resources Management and successfully completed the Master Trainer Program facilitated by The Association for Talent Development (ATD).

AGENDA AGENDA
Module 1
Benchmarking overview
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  • Introduction to benchmarking
  • Types and styles of benchmarking
  • Types of best practice benchmarking
  • Performance benchmarking through KPIs
  • Benchmarking process and stages
Module 2
How to develop a benchmarking plan
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  • Scope and purpose establishment
  • The benchmarking team
  • The benchmarking targets
  • The benchmarking partners
  • Project management techniques
Module 3
Data collection
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  • Benchmarking data sources
  • Focus groups and challenges for data collection
  • Data collection instruments and secondary research
  • Questionnaire development
Module 4
Data governance
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  • International data reporting standards
  • Data quality and value drivers
Module 5
Data analysis
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  • Data analysis and comparison
  • Data visualization and analysis of performance gaps
Module 6
Insight generation
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  • Formulate initiatives to close performance gaps
  • Develop action and implementation plan
  • Just in time, Model customer and Model supplier
  • Adapt improvements
  • Monitoring and reporting processes
Module 7
Best practices in benchmarking
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  • Illegal benchmarking practices and guidelines
  • Examples of best practices: BMW
  • Examples of best practices: Bosch
  • Examples of best practices: Southwest Airlines
  • Examples of best practices: HR
  • Examples of best practices: Google
LEARNING EXPERIENCE LEARNING EXPERIENCE
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Participants are required to take the following steps:
arrow Pre-course evaluation quiz - take a short quiz to establish the current level of knowledge;
arrow Webinar - watch the webinar "Benchmarking essentials" and "Benchmarking: steps to success" to find out the importance of the innovation in the benchmarking domain;
arrow Pre-requisite reading - check several materials in advance, to get an overview on the discipline and to gain a more holistic view upon the subject.
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The 7 modules represent a mix of videos and assignments that need to be realized either by matching, filling the blanks, or completing and submitting some templates. The slides corresponding to each video are available in PDF format. Also, each module ends with a quiz, meant at assessing the knowledge gained so far. The course ends by taking the online Certification Exam. It contains 75 questions and the necessary score to pass is minimum 50.
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The learning process is not finalized when the core-course ends. Participants are required to take the following steps:
arrow Action plan - create a plan for the actions and initiatives you intend to implement after the training course;
arrow Webinar - watch the webinar "Innovation through benchmarking" and "Applied Benchmarking: best practices" to find out the importance of the innovation in the benchmarking domain;
arrow In-house presentation - create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
arrow Additional reading - go through a series of resources to discover case studies of companies that managed to improve their performance;
arrow Learning journal: reflect upon your 3 stages learning experience and complete a journal.
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The certification process is finalized only when you complete all the 3 stages of the learning experience. You will receive the Certified Benchmarking Professional diploma after you have successfully completed all the 3 stages of the learning experience. This certifies the skills and knowledge related to benchmarking field.
FAQ FAQ
FAQ
What is the difference between the face-to-face course and the online course?
The course structure is the same, regardless of the delivery method. However, the autonomy given by the self-paced instruction is balanced by the lack of live interaction with the facilitator and other participants while attending.
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FAQ
What are the prerequisites for taking a course?
There are no prerequisites required.
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FAQ
Who should I contact if I have questions throughout the course?

You can communicate with your instructor through the eLearning forum or by email. You are highly encouraged to use these ways of communications.

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FAQ
How do I register for an online course?
You can register for an online course the same way you would register for any training course organized by The KPI Institute.
If you enroll through The KPI Institute Marketplace, after paying the course fee, you will receive a confirmation email containing the instructions and the credentials to access your online course.
If you enroll by fax or telephone, you will also receive your confirmation and instructions by email.
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FAQ
Where and how can I access the e-learning content? Are there any limitations?
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation email from our side will guide you through the process.
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FAQ
How can I download course materials?
Downloadable course materials are available on our eLearning Platform. These include course slides, assignment templates and supplemental documents that will help you brush up or dive deeper on concepts within that course. However, video presentations are not available for download.
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FAQ
What kind of computer equipment do I need in order to take an online course?

Operating Systems: Windows 7 and newer, Mac OSX 10.6 and newer, Linux - chromeOS.

Browsers: You must update to the newest version of whatever browser you are using. We recommend using Chrome, Firefox or Safari, beta versions of browsers are not supported and Internet Explorer is problematic. Please make sure that your web browser has JavaScript and cookies enabled.

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FAQ
Who do I contact for technical support?
If you are experiencing technical difficulties, contact our Customer Service team: office@kpiinstitute.org or +61 3 9028 2223
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ABOUT THE KPI INSTITUTE ABOUT THE KPI INSTITUTE
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82,500
Community members
8,000
Training hours
5,000
Professionals trained
1,000
Educational programs
280
Research reports
35
Countries
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Global partner organisations
12
Years of experience
CLIENTS CLIENTS
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