CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT
CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT
The maturity assessment methodology explored during the course is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, developed after 10 years of research and practitioner experiences in the area of performance measurement and KPI usage.
OVERVIEW
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Measurement Maturity Model Framework v2.0, and conduct evaluations of practices in the following areas:
KPI Selection KPI Documentation Target Setting Data Gathering Data Visualization KPI Governance
KEY FEATURES
Modules: 9 Learning process estimated duration: 20 Hours Video lectures: 5.5 Hours Quizes: 1.5 Hours
: Learning Assessment Test (multiple-choice testing)
Skills recognition: Micro-certificate Language: English Instruction method: elearning, self-paced Availability: anytime
BENEFITS
SKILLS
TARGET AUDIENCE
Performance Measurement Experts
Performance Management Officers, Performance Measurement Specialists, Business Planners, or Independent Consultants are the first to benefit from this course as it provides them a tool of objective review for performance measurement frameworks.
Audit Professionals
Audit Specialists from any background aiming to learn more about organizational performance systems assessment aligned by The KPI Institute's trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).
Executives and Managers
Top and middle management positions in any functional area benefit in this program. The course covers the fundamental best practices in performance measurement up to the core functions of a maturity model evaluation that can be implemented in any field.
FACILITATOR
Cristina Mihailoaie Business Unit Manager - Research Division
The KPI Institute
With over 10 years of experience in organizational performance measurement, Cristina is a subject matter expert who combines research with practical experience to support organizations and individuals to achieve more with KPI frameworks.
As a researcher, she conducted several primary research studies on KPI usage and performance management practices (State of Performance Improvement and KPI Practice Reports Series, State of Strategy Management Practice Report 2021 which includes a section dedicated to performance measurement) and coordinated the release of over 100 Top 25 KPIs for a variety of industries and functional areas.
Cristina has led more than 10 performance management system audits as the lead subject matter expert and is part of the expert's panel that contributes to the continuous improvement of the Performance Measurement Maturity Model.
With more than 1,000 hours of client workshops, open training courses, and conference presentations, Cristina is a great facilitator focused on providing a pleasant and effective learning experience through the courses she designs and delivers, whether they are face-to-face or online.
AGENDA
- KPI Selection
- KPI Documentation
- Target Setting
- Data Gathering
- Data Visualization
- Governance & KPI Accountability
- Communication, Leadership & Buy-in
- Innovation & Engagement
- Learning & Knowledge Sharing
- Happiness & Well Being
- Governance and System Intergration
- Key Terminology
- Audit Typology
- Audit Principles
- The Role of PMS Audit
- Governance
- Audit Objectives, Scope and Criteria
- The PMS Audit as a Project
- The PMS Audit as a Process
- What are Maturity Models?
- Integrated Performance Management Maturity Model
- Assessment Methdology
- Maturity Levels - Strategy Planning Maturity Levels
- Performance Culture Maturity Levels
- Data Collection for Evidence-based Assessment
- Documents Presentation - Performance Measurement
- Documents Presentation - Performance Culture
- Documents Presentation - General Management Tools
- Documents Sampling
- Documentation Tutorial
- Data Collection Through Survey
- Data Analysis for Survey Results
- GPA Unit Online Platform for Assessment - Tutorial
- Interview Guide Development
- Conducting Interviews
- Data Consolidation: Documents, Survey and Interviews
- Final Maturity Score Interpretation
- Data Interpretation Case Study
- Audit Outputs and Communication
- Audit Report Structure
- Audit Conclusions and Recommendations
- Roadmap for Continuous Improvement
- Course Review
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in Employee Performance Management Maturity Assessment
This training content is part of the syllabus for Certified Performance Management Systems Audit Professional. Professionals who have successfully obtained one or more micro-certificates in the last 12 months are eligible to complete their learning experience with the Certified Performance Management Systems Audit Professional Diploma at a preferential price.
To get more information on how you can obtain your Certification as a Performance Management Systems Audit Professional, express your interest below!
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