ENROLL NOW
ABOUT THE COURSE FACILITATOR AGENDA LEARNING EXPERIENCE FIND OUT MORE MICRO-CERTIFICATE ABOUT THE KPI INSTITUTE

CERTIFIED PERFORMANCE MANAGEMENT SYSTEMS AUDIT PROFESSIONAL

- 1,350 USD -
arrow

CERTIFIED PERFORMANCE MANAGEMENT SYSTEMS AUDIT PROFESSIONAL

The KPI Institute’s Certified Performance Management Systems Audit Professional online training course makes use of over 10 years-worth of research on the use, improvement and management of maturity models, for an organization’s capability maturity diagnosis.

Through our comprehensive, self-paced learning program, you will know how to assess and compare performance management systems, through the perspective of 5 different capabilities – strategic planning, performance measurement, performance management, performance culture and employee performance management.
 
key features KEY FEATURES
checked Modules: 9
checked Learning process estimated duration: 40 Hours
checked Pre-course stage: 2.5 Hours
checked Course stage: 28 Hours, consisting of:
checked Video presentation: 7 Hours
checked Practical assignments and exam preparation: 18 Hours
checked Quizzes: 2 Hours
checked Evaluation: 1 Hour
checked After-course stage: 9.5 Hours
checked Language: English
checked Instruction method:eLearning, self-paced
checked Availability: anytime
badge
GET CERTIFIED WITH US GET CERTIFIED WITH US
book

The Certified Performance Management Systems Audit Professional course is a distinct TKI learning opportunity, as it is based on our trademarked Maturity Model Framework.

It is a 4-part certification experience, featuring pre-course quizes and reading materials, core course videos, assignments, templates & so on, after-course action plans, webinars, presentations and forum discussions, and an evaluation session that assesses all of the knowledge you have gained up until that point.

Our certified performance management systems audit professional course grants you access to all of the tools and information you need, in order to accurately diagnose both what’s keeping a business in place, as well as the most appropriate steps to get it back on track.

Bonus: One-time free access to our full assessment methodology by conducting a maturity assessment for all 5 capabilities for an organization of your choice!.

BENEFITS BENEFITS
arrow point to right
Ensure you have the right tools, processes and people in the right place for your Performance Management System;        
arrow point to right
Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one;                                           
arrow point to right
Conduct a full maturity assessment for one organization by accessing for free our full methodology (all 5 capabilities);                                                                   
arrow point to right
Obtain premium recognition for your skills as a Certified Performance Audit Professional.                                           
TARGET AUDIENCE TARGET AUDIENCE
men

Strategy and Performance Management Experts

Strategy Managers, Business Planners, Performance Management/Measurement Specialists, Human Resources Representatives who handle employee performance, or independent consultants in the domains mentioned earlier are the ones interested in developing a sound performance management system that integrates all capabilities: strategic planning, performance measurement, performance improvement, employee performance management, and performance culture. The course will provide them an assessment tool to evaluate current practices and lead how to formulate a roadmap for improvement.

men

Audit Professionals

Audit experts, from any background, looking to garner greater knowledge regarding the assessment of organizational performance systems, through the use of The KPI Institute’s trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).

men

Executives and Managers

Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in organizational performance management. They will also explore the basic functionalities of a maturity model assessment that can be applied in any domain.

WHAT OUR CLIENTS SAY WHAT OUR CLIENTS SAY
FACILITATOR FACILITATOR
manCristina Mihailoaie
Business Unit Manager - Research Division
The KPI Institute

As a certified Master Trainer (Association for Talent Development, USA), she has completed over 1,000 hours of lectures for open courses, in-house workshops, or conference presentations on strategy and peformance management topics.

In her role as Manager of the Research Division, she coordinated the development and launch of all educational programs and publications of The KPI Institute, acting also as a subject matter expert in the area of Performance Management.

She is amongst the main contributors of the Integrated Performance Maturity Framework development, The KPI Institute and GPA Unit's proprietary tool for performance management assessments. She acts on behalf of GPA Unit as a Senior Assessor and provides quality assurance for audit assignments.

Cristina assists and guides client companies to define strategy, select and measure KPIs, and to enhance employee performance management practices. In the past 10 years, she has developed customized assessment tools, industry specific strategy maps, scorecards and dashboards for public and private organizations (oil&gas, manufacturing, telecommunications, finance and banking), as well as employee scorecards for a large variety of roles.

AGENDA AGENDA
Module 1
Performance Management Fundamentals
arrow-point-down
  • Strategic Planning Essentials
  • Performance Measurement Essentials
  • Performance Improvement Essentials
  • Employee Performance Management Essentials
  • Performance Culture Essentials
Module 2
Performance Management System (PMS) Audit
arrow-point-down
  • Key Terminology
  • Audit Typology
  • Audit Principles
  • The Role of PMS Audit
  • Governance
  • Audit Objectives, Scope and Criteria
  • The PMS Audit as a Project
  • The PMS Audit as a Process
Module 3
Maturity Assessment Methodology
arrow-point-down
  • What are Maturity Models?
  • Integrated Performance Management Maturity Model
  • Assessment methdology
  • Maturity Levels
  • - Strategy Planning Maturity Levels
    - Performance Culture Maturity Levels
Module 4
Evidence-based Assessment
arrow-point-down
  • Data collection for evidence-based assessment
  • Documents presentation - Strategy Planning
  • Documents presentation - Performance Measurement
  • Documents Presentation - Performance Improvement
  • Documents Presentation - Employee Performance Management
  • Documents Presentation - Performance Culture
  • Documents Presentation - General Management Tools
  • Documents Sampling
  • Documentation Tutorial
Module 5
Perception-based Assessment
arrow-point-down
  • Data Collection Through Survey
  • Data Analysis for Survey Results
  • GPA Unit Online Platform for Assessment - Tutorial
Module 6
Interviews
arrow-point-down
  • Interview Guide Development
  • Conducting Interviews
Module 7
Data Analysis
arrow-point-down
  • Data Consolidation: Documents, Survey and Interviews
  • Final Maturity Score Interpretation
  • Data Interpretation Case Study
Module 8
Audit Outputs
arrow-point-down
  • Audit Outputs and Communication
  • Audit Report Structure
  • Audit Conclusions and Recommendations
  • Roadmap for Continuous Improvement
Module 9
Course Review
arrow-point-down
  • Course Review
LEARNING EXPERIENCE LEARNING EXPERIENCE
empty circle Pre course
Pre-course evaluation quiz: we assess your current level of knowledge and understanding of the topic;
Pre-requisite reading: go through several articles related to performance management to have a broader understanding of this domain.
empty circle Core course
The curricula is structured in 9 modules, consisting of brief video lectures (5 minutes) that ensure a pleasant learning experience. Each lecture has at least one assignment meant to facilitate learning and long term retention of information. To prepare learners for the final certification exam, after each module, participants can take a short quiz and evaluate their knowledge level.
The certification exam has 75 multiple choice questions and can be taken online when the learner is confident about the newly acquired skills.
empty circle After course
Organizational Maturity Self-Assessment: 5 surveys, one for each capabilities should be taken to assess the maturity level of an organization, that should become the case study for the learner to develop the improvement action plan below;
Action plan: improvement initiatives should be set for the organization analyzed by the learner, considering the knowledge gained during the course;
In-house presentation: participants are required to deliver an in-house presentation to their colleagues about the key takeaways of the course;
Learning journal: participants are expected to keep a journal to reflect on their learning experience during the certification program – what have they learnt, where and when can they apply this knowledge, in what form, who can support them.
FAQ FAQ
FAQ
How can I use my micro-certificates to obtain the Certified Performance Management Systems Audit Professional Diploma?
Any professional who has obtained a micro-certificate from The KPI Institute for one or more courses listed below in the last 12 months is eligible for the bridging program.
  • Certificate in Strategy Planning Maturity Assessment
  • Certificate in Performance Measurement Maturity Assessment
  • Certificate in Performance Improvement Maturity Assessment
  • Certificate in Employee Performance Management Maturity Assessment
The bridging program enables learners to get certified as Performance Management Systems Audit Professionals without going through the entire curriculum of the Certified Performance Management Systems Audit Professionals as some of the content has already been covered in the micro-certifications obtained. In addition to skipping parts of the training content, the learners also enjoy a discounted fee from the total cost of the certification.
For a customized bridging roadmap and additional details, please contact: [email protected]
arrow-point-down
FAQ
What is the difference between the face-to-face course and the online course?
The course structure is the same, regardless of the delivery method. However, the autonomy given by the self-paced instruction is balanced by the lack of live interaction with the facilitator and other participants while attending.
arrow-point-down
FAQ
What are the prerequisites for taking a course?
There are no prerequisites required.
arrow-point-down
FAQ
Who should I contact if I have questions throughout the course?

You can communicate with your instructor through the eLearning forum or by email. You are highly encouraged to use these ways of communications.

arrow-point-down
FAQ
How do I register for an online course?
You can register for an online course the same way you would register for any training course organized by The KPI Institute.
If you enroll through The KPI Institute Marketplace, after paying the course fee, you will receive a confirmation email containing the instructions and the credentials to access your online course.
If you enroll by fax or telephone, you will also receive your confirmation and instructions by email.
arrow-point-down
FAQ
Where and how can I access the e-learning content? Are there any limitations?
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation email from our side will guide you through the process.
arrow-point-down
FAQ
How can I download course materials?
Downloadable course materials are available on our eLearning Platform. These include course slides, assignment templates and supplemental documents that will help you brush up or dive deeper on concepts within that course. However, video presentations are not available for download.
arrow-point-down
FAQ
What kind of computer equipment do I need in order to take an online course?

Operating Systems: Windows 7 and newer, Mac OSX 10.6 and newer, Linux - chromeOS.

Browsers: You must update to the newest version of whatever browser you are using. We recommend using Chrome, Firefox or Safari, beta versions of browsers are not supported and Internet Explorer is problematic. Please make sure that your web browser has JavaScript and cookies enabled.

arrow-point-down
FAQ
How often should I take breaks during the online course?
We recommend to take periodic breaks while attending the online course. As an example, you may take 10 - 15 minutes at every 1 - 2 hours.
arrow-point-down
FAQ
Who do I contact for technical support?
If you are experiencing technical difficulties, contact our Customer Service team: [email protected] or +61 3 9028 2223
arrow-point-down
GET CERTIFIED WITH US MICRO-CERTIFICATE

4 Micro-certificates are available in the area of Performance Management System Audit, dedicated to professionals interested in exploring just particular capabilities and not covering the entire curriculum of the Certified Performance Management Systems Audit Professional.

book
Certificate
in Performance Measurement Maturity Assessment
book
Certificate
in Performance Improvement Maturity Assessment
book
Certificate
in Employee Performance Management Maturity Assessment
REQUEST MORE INFORMATION REQUEST MORE INFORMATION
 
 
ABOUT THE KPI INSTITUTE ABOUT THE KPI INSTITUTE
photo
95,245
Community members
8,800
Training hours
6,536
Professionals trained
1,000
Educational programs
226
Research reports
54
Countries
34
Global partner organisations
15
Years of experience
CLIENTS CLIENTS
image
image
image
 
image
image
image
 
image
image
image
image
image
image
image
image
image
image
image
image