The Certified Performance Management Systems Audit Professional course is a distinct TKI learning opportunity, as it is based on our trademarked Maturity Model Framework.
It is a 4-part certification experience, featuring pre-course quizes and reading materials, core course videos, assignments, templates & so on, after-course action plans, webinars, presentations and forum discussions, and an evaluation session that assesses all of the knowledge you have gained up until that point.
Our certified performance management systems audit professional course grants you access to all of the tools and information you need, in order to accurately diagnose both what’s keeping a business in place, as well as the most appropriate steps to get it back on track.
Strategy Managers, Business Planners, Performance Management/Measurement Specialists, Human Resources Representatives who handle employee performance, or independent consultants in the domains mentioned earlier are the ones interested in developing a sound performance management system that integrates all capabilities: strategic planning, performance measurement, performance improvement, employee performance management, and performance culture. The course will provide them an assessment tool to evaluate current practices and lead how to formulate a roadmap for improvement.
Audit experts, from any background, looking to garner greater knowledge regarding the assessment of organizational performance systems, through the use of The KPI Institute’s trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).
Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in organizational performance management. They will also explore the basic functionalities of a maturity model assessment that can be applied in any domain.
As a certified Master Trainer (Association for Talent Development, USA), she has completed over 1,000 hours of lectures for open courses, in-house workshops, or conference presentations on strategy and peformance management topics.
In her role as Manager of the Research Division, she coordinated the development and launch of all educational programs and publications of The KPI Institute, acting also as a subject matter expert in the area of Performance Management.
She is amongst the main contributors of the Integrated Performance Maturity Framework development, The KPI Institute and GPA Unit's proprietary tool for performance management assessments. She acts on behalf of GPA Unit as a Senior Assessor and provides quality assurance for audit assignments.
Cristina assists and guides client companies to define strategy, select and measure KPIs, and to enhance employee performance management practices. In the past 10 years, she has developed customized assessment tools, industry specific strategy maps, scorecards and dashboards for public and private organizations (oil&gas, manufacturing, telecommunications, finance and banking), as well as employee scorecards for a large variety of roles.
You can communicate with your instructor through the eLearning forum or by email. You are highly encouraged to use these ways of communications.
Operating Systems: Windows 7 and newer, Mac OSX 10.6 and newer, Linux - chromeOS.
4 Micro-certificates are available in the area of Performance Management System Audit, dedicated to professionals interested in exploring just particular capabilities and not covering the entire curriculum of the Certified Performance Management Systems Audit Professional.