CERTIFICATE IN PERFORMANCE IMPROVEMENT MATURITY ASSESSMENT
CERTIFICATE IN PERFORMANCE IMPROVEMENT MATURITY ASSESSMENT
The assessment model introduced is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, consolidated based on +10 years of research and practical experience in the area of performance improvement.
OVERVIEW
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Improvement Maturity Model Framework v2.0, and gain practical experience in evaluating 6 key processes to facilitate business improvement:
Data Analysis Reporting Decision Making Initiatives Management Learning & Recalibration Performance System Governance
KEY FEATURES
Modules: 9 Learning process estimated duration: 20 Hours Video lectures: 5.5 Hours Quizes: 1.5 Hours Evaluation: Learning Assessment Test (multiple-choice testing)
Skills recognition: Micro-certificate Language: English Instruction method: elearning, self-paced Availability: anytime
BENEFITS
SKILLS
TARGET AUDIENCE
Performance Measurement Experts
Performance Measurement Specialists, Performance Management Officers, Business Planners, or Independent Consultants in this domain are the parties directly interested in developing a tool that will enable them to assess fast, objectively, and against best practices the performance measurement framework of an organization.
Audit Professionals
Internal and External Auditors from different domains who want to differentiate themselves professionally by adding to their portfolio a unique assessment methodology.
Executives and Managers
Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in using KPIs for improving performance and they will explore the basic functionalities of a maturity model assessment, that can be applied in any domain.
FACILITATOR
Cristina Mihailoaie Business Unit Manager - Research Division
The KPI Institute
Cristina is a subject matter expert with 10 years of experience in strategy and performance management. Her expertise in building on research background, that investigated the challenges and solutions to optimize management practices in organizations and develop sound frameworks. She was involved in and coordinated more than 100 research reports related to KPI usage and performance measurement. She is a key contributor to the Integrated Performance Maturity Framework, the proprietary tool of The KPI Institute and GPA Unit for evaluating the maturity of organizations. Her activity also included the development of customized assessment frameworks for government entities, personalized strategy maps, scorecards, and dashboards from companies in oil&gas, manufacturing, telecommunications, finance, and banking.
Cristina has conducted more than 10 performance management system audits as a lead subject matter expert, supporting organizations in improving their strategy, performance measurement, and employee performance management processes and tools.
Her teaching skills are recognized by a Master Trainer certificate provided by Association for Talent Development, USA, and complemented by over 1,000 hours of client workshops, open training courses, and conference presentations.
AGENDA
- Data Analysis
- Reporting
- Decision Making
- Initiative Management
- Learning & Recalibrating
- Governance & Results Communication
- Communication, Leadership & Buy-in
- Innovation & Engagement
- Learning & Knowledge Sharing
- Happiness & Well Being
- Governance and System Intergration
- Key Terminology
- Audit Typology
- Audit Principles
- The Role of PMS Audit
- Governance
- Audit Objectives, Scope and Criteria
- The PMS Audit as a Project
- The PMS Audit as a Process
- What are Maturity Models?
- Integrated Performance Management Maturity Model
- Assessment Methdology
- Maturity Levels - Strategy Planning Maturity Levels
- Performance Culture Maturity Levels
- Data Collection for Evidence-based Assessment
- Documents Presentation - Performance Improvement
- Documents Presentation - Performance Culture
- Documents Presentation - General Management Tools
- Documents Sampling
- Documentation Tutorial
- Data Collection Through Survey
- Data Analysis for Survey Results
- GPA Unit Online Platform for Assessment - Tutorial
- Interview Guide Development
- Conducting Interviews
- Data Consolidation: Documents, Survey and Interviews
- Final Maturity Score Interpretation
- Data Interpretation Case Study
- Audit Outputs and Communication
- Audit Report Structure
- Audit Conclusions and Recommendations
- Roadmap for Continuous Improvement
- Course Review
GET CERTIFIED!
in Strategy Planning Maturity
Assessment
in Performance Measurement Maturity Assessment
in Performance Improvement Maturity Assessment
in Employee Performance Management Maturity Assessment
This course has content that is also part of the Certified Performance Management Systems Audit Professional Program. Participants who have successfully completed one or more courses in the last 12 months, can obtain the Certified Performance Management Systems Audit Professional Diploma without having to go through the entire training and at a preferential price.
Express your interest below, to receive more details on how to become a Certified Performance Management Systems Audit Professional!
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