CERTIFICATE IN EMPLOYEE PERFORMANCE MANAGEMENT MATURITY ASSESSMENT
CERTIFICATE IN EMPLOYEE PERFORMANCE MANAGEMENT MATURITY ASSESSMENT
The maturity assessment methodology presented is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, build on +10 years of research and practical experience in the area of individual performance.
OVERVIEW
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Employee Performance Management Maturity Model Framework v2.0, and gain practical experience in identifying the strengths and weaknesses of organizational practices, and formulating improvement recommendations in 6 key areas:
Performance Planning Performance Measurement Performance Review Performance Recognition Performance Improvement System Governance
KEY FEATURES
Modules: 9 Learning process estimated duration: 20 Hours Video lectures: 5.5 Hours Quizes: 1.5 Hours Evaluation: Learning Assessment Test (multiple-choice testing)
Skills recognition: Micro-certificate Language: English Instruction method: elearning, self-paced Availability: anytime
BENEFITS
SKILLS
TARGET AUDIENCE
Human Resources Specialists
Human Resources Manager, Head of Performance Management, and Performance Management Specialists are common titles for roles that act as custodians for the employee performance management system. They will explore the best practices to manage and motivate performance of individuals and discover an effective tool to scan the current framework with the purpose of continuous improvement.
Independent Performance Management Experts
This category includes the professionals who provide guidance and advice to organizations on how to design, implement, and improve their employee performance management system.
Audit Professionals
Internal and External Auditors, from any background, looking to garner greater knowledge regarding the assessment of employee performance management systems.
FACILITATOR
Cristina Mihăiloaie GPAU Accredited Assessor - Master Level
Head of Innovation and Product Design, Global Performance Audit Unit (GPAU)
Cristina Mihăiloaie is a passionate Strategy and Performance Management Expert. Her professional views are shaped by over a decade of practice in research, advisory, and training in this field.
As part of the founding team at The KPI Institute, Cristina has led the Research Division and overseen research programs like Top 25 KPIs Series, State of Strategy and Performance Management Practice, and Government Services Index. She was involved directly in developing best practices included in certification programs or integrated into advisory methodologies.
The Integrated Performance Maturity Model by GPAU is among the most complex frameworks developed and improved throughout years under her lead and contribution merging academic research with practitioner expertise.
Advocating for impactful strategy planning and performance management worldwide, Cristina has advised organizations from North America, Europe, and the GCC on how to successfully integrate best practices in local contexts. She has delivered over 1,000 hours of advisory and training for executives across industries: financial institutions, utilities, telecommunications, professional services, and holding companies.
Cristina is a Master Trainer since 2014, authorized by Association for Talent Development, USA.
AGENDA
- Employee Performance Planning
- Employee Performance Measurement
- Employee Performance Review
- Employee Performance Improvement
- Performance Recognition
- Governance & Communication
- Communication, Leadership & Buy-in
- Innovation & Engagement
- Learning & Knowledge Sharing
- Happiness & Well Being
- Governance and System Intergration
- Key Terminology
- Audit Typology
- Audit Principles
- The Role of PMS Audit
- Governance
- Audit Objectives, Scope and Criteria
- The PMS Audit as a Project
- The PMS Audit as a Process
- What are Maturity Models?
- Integrated Performance Management Maturity Model
- Assessment Methdology
- Maturity Levels - Strategy Planning Maturity Levels
- Performance Culture Maturity Levels
- Data Collection for Evidence-based Assessment
- Documents presentation - Performance Management
- Documents Presentation - Performance Culture
- Documents Presentation - General Management Tools
- Documents Sampling
- Data Collection Through Survey
- Data Analysis for Survey Results
- Interview Guide Development
- Conducting Interviews
- Data Consolidation: Documents, Survey and Interviews
- Final Maturity Score Interpretation
- Data Interpretation Case Study
- Audit Outputs and Communication
- Audit Report Structure
- Audit Conclusions and Recommendations
- Roadmap for Continuous Improvement
- Course Review
GET CERTIFIED!
in Strategy Planning Maturity
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in Performance Measurement Maturity Assessment
in Performance Improvement Maturity Assessment
in Employee Performance Management Maturity Assessment
This course has content that is also part of the Certified Performance Management Systems Audit Professional Program. Participants who have successfully completed one or more courses in the last 12 months, can obtain the Certified Performance Management Systems Audit Professional Diploma without having to go through the entire training and at a preferential price.
Express your interest below, to receive more details on how to become a Certified Performance Management Systems Audit Professional!
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