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CERTIFICATE IN PERFORMANCE IMPROVEMENT MATURITY ASSESSMENT

- 250 USD -

CERTIFICATE IN PERFORMANCE IMPROVEMENT MATURITY ASSESSMENT

This micro-certification training aims to equip professionals with a maturity evaluation tool to identify with ease and objectivity the strengths and weaknesses of a performance improvement framework and to provide insights into the essential best practices needed for successful usage of KPIs in organizations.

The assessment model introduced is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, consolidated based on +10 years of research and practical experience in the area of performance improvement.



 
BENEFITS OVERVIEW

Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Improvement Maturity Model Framework v2.0, and gain practical experience in evaluating 6 key processes to facilitate business improvement:

checked Data Analysis
checked Reporting
checked Decision Making
checked Initiatives Management
checked Learning & Recalibration
checked Performance System Governance
key features KEY FEATURES
checked Modules: 9
checked Learning process estimated duration: 20 Hours
checked Video lectures: 5.5 Hours
checked Quizes: 1.5 Hours
checked Evaluation: Learning Assessment Test
(multiple-choice testing)
checked Skills recognition: Micro-certificate
checked Language: English
checked Instruction method: elearning, self-paced
checked Availability: anytime
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BENEFITS BENEFITS
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Provide the best approach to performance reporting and initiatives management;        
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Transform current data analysis, reporting, decision making, and project management into best practices;                                           
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Ensure the improvement of business results by increasing the maturity of key managerial processes;                                                                   
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Get a one-time chance to deploy an in-depth free assessment for your preferred organization using The KPI Institute and GPA Unit's maturity model;                                           
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Receive video lectures on key enablers to drive a performance culture as part of this program.                                           
BENEFITS SKILLS
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Performance Improvement - Design sound processes for reporting, managing projects, and organizational learning through KPI usage        
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Project Management - Consolidate the abilities to engage stakeholders, communicate, plan and execute an internal or external evaluation                                           
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Maturity Model Assessment - Apply a standard methodology to position organizational practice on different maturity levels                                                                   
TARGET AUDIENCE TARGET AUDIENCE
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Performance Measurement Experts

Performance Measurement Specialists, Performance Management Officers, Business Planners, or Independent Consultants in this domain are the parties directly interested in developing a tool that will enable them to assess fast, objectively, and against best practices the performance measurement framework of an organization.

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Audit Professionals

Internal and External Auditors from different domains who want to differentiate themselves professionally by adding to their portfolio a unique assessment methodology.

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Executives and Managers

Top and middle management positions, regardless of their functional area, will find value in this program as it presents the fundamental best practices in using KPIs for improving performance and they will explore the basic functionalities of a maturity model assessment, that can be applied in any domain.

FACILITATOR FACILITATOR
man Cristina Mihailoaie
Business Unit Manager - Research Division
The KPI Institute

Cristina is a subject matter expert with 10 years of experience in strategy and performance management. Her expertise in building on research background, that investigated the challenges and solutions to optimize management practices in organizations and develop sound frameworks. She was involved in and coordinated more than 100 research reports related to KPI usage and performance measurement. She is a key contributor to the Integrated Performance Maturity Framework, the proprietary tool of The KPI Institute and GPA Unit for evaluating the maturity of organizations. Her activity also included the development of customized assessment frameworks for government entities, personalized strategy maps, scorecards, and dashboards from companies in oil&gas, manufacturing, telecommunications, finance, and banking.

Cristina has conducted more than 10 performance management system audits as a lead subject matter expert, supporting organizations in improving their strategy, performance measurement, and employee performance management processes and tools.

Her teaching skills are recognized by a Master Trainer certificate provided by Association for Talent Development, USA, and complemented by over 1,000 hours of client workshops, open training courses, and conference presentations.

AGENDA AGENDA
Module 1.1
Performance Improvement Essentials
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  • Data Analysis
  • Reporting
  • Decision Making
  • Initiative Management
  • Learning & Recalibrating
  • Governance & Results Communication
Module 1.2
Performance Culture Essentials
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  • Communication, Leadership & Buy-in
  • Innovation & Engagement
  • Learning & Knowledge Sharing
  • Happiness & Well Being
  • Governance and System Intergration
Module 2
Performance Management System (PMS) Audit
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  • Key Terminology
  • Audit Typology
  • Audit Principles
  • The Role of PMS Audit
  • Governance
  • Audit Objectives, Scope and Criteria
  • The PMS Audit as a Project
  • The PMS Audit as a Process
Module 3
Maturity Assessment Methodology
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  • What are Maturity Models?
  • Integrated Performance Management Maturity Model
  • Assessment Methdology
  • Maturity Levels
  • - Strategy Planning Maturity Levels
    - Performance Culture Maturity Levels
Module 4
Evidence-based Assessment
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  • Data Collection for Evidence-based Assessment
  • Documents Presentation - Performance Improvement
  • Documents Presentation - Performance Culture
  • Documents Presentation - General Management Tools
  • Documents Sampling
  • Documentation Tutorial
Module 5
Perception-based Assessment
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  • Data Collection Through Survey
  • Data Analysis for Survey Results
  • GPA Unit Online Platform for Assessment - Tutorial
Module 6
Interviews
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  • Interview Guide Development
  • Conducting Interviews
Module 7
Data Analysis
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  • Data Consolidation: Documents, Survey and Interviews
  • Final Maturity Score Interpretation
  • Data Interpretation Case Study
Module 8
Audit Outputs
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  • Audit Outputs and Communication
  • Audit Report Structure
  • Audit Conclusions and Recommendations
  • Roadmap for Continuous Improvement
Module 9
Course Review
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  • Course Review
GET CERTIFIED WITH US GET CERTIFIED!
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Certificate
in Strategy Planning Maturity
Assessment
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Certificate
in Performance Measurement Maturity Assessment
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Certificate
in Performance Improvement Maturity Assessment
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Certificate
in Employee Performance Management Maturity Assessment

This course has content that is also part of the Certified Performance Management Systems Audit Professional Program. Participants who have successfully completed one or more courses in the last 12 months, can obtain the Certified Performance Management Systems Audit Professional Diploma without having to go through the entire training and at a preferential price.

Express your interest below, to receive more details on how to become a Certified Performance Management Systems Audit Professional!

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