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CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT

- 200 USD -

CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT

The Certificate in Performance Measurement Maturity Assessment is a micro-certification training focused on enabling participants to audit the performance measurement practices of organizations, by providing not only a standard evaluation methodology, but also the fundamental best practices in measurement of organizational performance.

The maturity assessment methodology explored during the course is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, developed after 10 years of research and practitioner experiences in the area of performance measurement and KPI usage.



 
BENEFITS OVERVIEW

Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Measurement Maturity Model Framework v2.0, and conduct evaluations of practices in the following areas:

checked KPI Selection
checked KPI Documentation
checked Target Setting
checked Data Gathering
checked Data Visualization
checked KPI Governance
key features KEY FEATURES
checked Modules: 9
checked Learning process estimated duration: 20 Hours
checked Video lectures: 5.5 Hours
checked Quizes: 1.5 Hours
checked : Learning Assessment Test
(multiple-choice testing)
checked Skills recognition: Micro-certificate
checked Language: English
checked Instruction method: elearning, self-paced
checked Availability: anytime
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BENEFITS BENEFITS
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Create a detailed X-ray of the Performance Measurement process, tools, and techniques used by the organization;        
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Outline the weak areas of the Performance Measurement Framework and learn how to transform the processes to the next maturity level;                                           
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Make the best of KPI usage in your organization by elevating current practices to best practices;                                                                   
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Conduct a one-time free assessment using The KPI Institute and GPA Unit's methodology for an organization of your choice;                                           
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Access an exclusive module to Perfomance Culture available for this track.                                           
BENEFITS SKILLS
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Performance Measurement - Develop a rigouros process to set, document, monitor, and visualize KPIs        
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Project Management - Plan and implement an assessment initiative                                           
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Maturity Model Assessment - Utilize a maturity model blueprint for an assessment                                                                   
TARGET AUDIENCE TARGET AUDIENCE
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Performance Measurement Experts

Performance Management Officers, Performance Measurement Specialists, Business Planners, or Independent Consultants are the first to benefit from this course as it provides them a tool of objective review for performance measurement frameworks.

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Audit Professionals

Audit Specialists from any background aiming to learn more about organizational performance systems assessment aligned by The KPI Institute's trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).

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Executives and Managers

Top and middle management positions in any functional area benefit in this program. The course covers the fundamental best practices in performance measurement up to the core functions of a maturity model evaluation that can be implemented in any field.

FACILITATOR FACILITATOR
manCristina Mihailoaie
Business Unit Manager - Research Division
The KPI Institute

With over 10 years of experience in organizational performance measurement, Cristina is a subject matter expert who combines research with practical experience to support organizations and individuals to achieve more with KPI frameworks.

As a researcher, she conducted several primary research studies on KPI usage and performance management practices (State of Performance Improvement and KPI Practice Reports Series, State of Strategy Management Practice Report 2021 which includes a section dedicated to performance measurement) and coordinated the release of over 100 Top 25 KPIs for a variety of industries and functional areas.

Cristina has led more than 10 performance management system audits as the lead subject matter expert and is part of the expert's panel that contributes to the continuous improvement of the Performance Measurement Maturity Model.

With more than 1,000 hours of client workshops, open training courses, and conference presentations, Cristina is a great facilitator focused on providing a pleasant and effective learning experience through the courses she designs and delivers, whether they are face-to-face or online.

AGENDA AGENDA
Module 1.1
Performance Measurement Essentials
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  • KPI Selection
  • KPI Documentation
  • Target Setting
  • Data Gathering
  • Data Visualization
  • Governance & KPI Accountability
Module 1.2
Performance Culture Essentials
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  • Communication, Leadership & Buy-in
  • Innovation & Engagement
  • Learning & Knowledge Sharing
  • Happiness & Well Being
  • Governance and System Intergration
Module 2
Performance Management System (PMS) Audit
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  • Key Terminology
  • Audit Typology
  • Audit Principles
  • The Role of PMS Audit
  • Governance
  • Audit Objectives, Scope and Criteria
  • The PMS Audit as a Project
  • The PMS Audit as a Process
Module 3
Maturity Assessment Methodology
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  • What are Maturity Models?
  • Integrated Performance Management Maturity Model
  • Assessment Methdology
  • Maturity Levels
  • - Strategy Planning Maturity Levels
    - Performance Culture Maturity Levels
Module 4
Evidence-based Assessment
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  • Data Collection for Evidence-based Assessment
  • Documents Presentation - Performance Measurement
  • Documents Presentation - Performance Culture
  • Documents Presentation - General Management Tools
  • Documents Sampling
  • Documentation Tutorial
Module 5
Perception-based Assessment
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  • Data Collection Through Survey
  • Data Analysis for Survey Results
  • GPA Unit Online Platform for Assessment - Tutorial
Module 6
Interviews
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  • Interview Guide Development
  • Conducting Interviews
Module 7
Data Analysis
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  • Data Consolidation: Documents, Survey and Interviews
  • Final Maturity Score Interpretation
  • Data Interpretation Case Study
Module 8
Audit Outputs
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  • Audit Outputs and Communication
  • Audit Report Structure
  • Audit Conclusions and Recommendations
  • Roadmap for Continuous Improvement
Module 9
Course Review
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  • Course Review
GET CERTIFIED WITH US GET CERTIFIED!
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Certificate
in Strategy Planning Maturity
Assessment
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Certificate
in Performance Measurement Maturity Assessment
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Certificate
in Performance Improvement Maturity Assessment
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Certificate
in Employee Performance Management Maturity Assessment

This training content is part of the syllabus for Certified Performance Management Systems Audit Professional. Professionals who have successfully obtained one or more micro-certificates in the last 12 months are eligible to complete their learning experience with the Certified Performance Management Systems Audit Professional Diploma at a preferential price.

To get more information on how you can obtain your Certification as a Performance Management Systems Audit Professional, express your interest below!

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