CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT
CERTIFICATE IN PERFORMANCE MEASUREMENT MATURITY ASSESSMENT
The maturity assessment methodology explored during the course is the proprietary knowledge of The KPI Institute and Global Performance Audit Unit, developed after 10 years of research and practitioner experiences in the area of performance measurement and KPI usage.
OVERVIEW
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Measurement Maturity Model Framework v2.0, and conduct evaluations of practices in the following areas:
KPI Selection KPI Documentation Target Setting Data Gathering Data Visualization KPI Governance
KEY FEATURES
Modules: 9 Learning process estimated duration: 20 Hours Video lectures: 5.5 Hours Quizes: 1.5 Hours Evaluation: Learning Assessment Test (multiple-choice testing)
Skills recognition: Micro-certificate Language: English Instruction method: elearning, self-paced Availability: anytime
BENEFITS
SKILLS
TARGET AUDIENCE
Performance Measurement Experts
Performance Management Officers, Performance Measurement Specialists, Business Planners, or Independent Consultants are the first to benefit from this course as it provides them a tool of objective review for performance measurement frameworks.
Audit Professionals
Audit Specialists from any background aiming to learn more about organizational performance systems assessment aligned by The KPI Institute's trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).
Executives and Managers
Top and middle management positions in any functional area benefit in this program. The course covers the fundamental best practices in performance measurement up to the core functions of a maturity model evaluation that can be implemented in any field.
FACILITATOR
Cristina Mihăiloaie GPAU Accredited Assessor - Master Level
Head of Innovation and Product Design, Global Performance Audit Unit (GPAU)
Cristina Mihăiloaie is a passionate Strategy and Performance Management Expert. Her professional views are shaped by over a decade of practice in research, advisory, and training in this field.
As part of the founding team at The KPI Institute, Cristina has led the Research Division and overseen research programs like Top 25 KPIs Series, State of Strategy and Performance Management Practice, and Government Services Index. She was involved directly in developing best practices included in certification programs or integrated into advisory methodologies.
The Integrated Performance Maturity Model by GPAU is among the most complex frameworks developed and improved throughout years under her lead and contribution merging academic research with practitioner expertise.
Advocating for impactful strategy planning and performance management worldwide, Cristina has advised organizations from North America, Europe, and the GCC on how to successfully integrate best practices in local contexts. She has delivered over 1,000 hours of advisory and training for executives across industries: financial institutions, utilities, telecommunications, professional services, and holding companies.
Cristina is a Master Trainer since 2014, authorized by Association for Talent Development, USA.
AGENDA
- KPI Selection
- KPI Documentation
- Target Setting
- Data Gathering
- Data Visualization
- Governance & KPI Accountability
- Communication, Leadership & Buy-in
- Innovation & Engagement
- Learning & Knowledge Sharing
- Happiness & Well Being
- Governance and System Intergration
- Key Terminology
- Audit Typology
- Audit Principles
- The Role of PMS Audit
- Governance
- Audit Objectives, Scope and Criteria
- The PMS Audit as a Project
- The PMS Audit as a Process
- What are Maturity Models?
- Integrated Performance Management Maturity Model
- Assessment Methdology
- Maturity Levels - Strategy Planning Maturity Levels
- Performance Culture Maturity Levels
- Data Collection for Evidence-based Assessment
- Documents Presentation - Performance Measurement
- Documents Presentation - Performance Culture
- Documents Presentation - General Management Tools
- Documents Sampling
- Data Collection Through Survey
- Data Analysis for Survey Results
- Interview Guide Development
- Conducting Interviews
- Data Consolidation: Documents, Survey and Interviews
- Final Maturity Score Interpretation
- Data Interpretation Case Study
- Audit Outputs and Communication
- Audit Report Structure
- Audit Conclusions and Recommendations
- Roadmap for Continuous Improvement
- Course Review
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in Employee Performance Management Maturity Assessment
This training content is part of the syllabus for Certified Performance Management Systems Audit Professional. Professionals who have successfully obtained one or more micro-certificates in the last 12 months are eligible to complete their learning experience with the Certified Performance Management Systems Audit Professional Diploma at a preferential price.
To get more information on how you can obtain your Certification as a Performance Management Systems Audit Professional, express your interest below!
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